Hotel Cordial Mogán Playa

“Our stay at Cordial Mogan Playa was genuinely unforgettable. The hotel feels like a botanical garden mixed with a luxury resort. The staff deserve special praise. Every single person we met was friendly, professional, and always smiling. From reception to housekeeping and restaurant staff, everyone made us feel welcome and cared for. The whole hotel is incredibly well maintained. The pool area is clean, peaceful, and surrounded by beautiful plants and flowers. The food was also very enjoyable, with a good variety every day. And finally, the cats! One of the most charming parts of the hotel. The friendly cats wandering peacefully around the gardens made the place feel even more unique and warm. They were clearly well cared for. Cordial Mogan Playa is truly a special place, combining nature, comfort, excellent service, and a peaceful atmosphere.”

“Lovely Botanical grounds with very clean rooms, pools are suitable for all ages with sloping entrance and very clean with padded sun loungers. Easy access to the port of Mogan. Food quality very good at the buffet restaurant with good variety. Pizzas especially tasty. Reception very helpful. Pool towels provided. The spa was very enjoyable and tranquil.”

“Fabulous hotel set in lush tropical gardens. Many rooms spread over several buildings, it never feels busy. Plenty of tables for meals. Food was good quality, but there is no atmosphere when dining. Some music and smiles and conversation with the staff would be nice. The hotel is very close to the harbour and beach so an easy walk away. Bus station opposite and it's easy to get to Maspalomas for the day. A very classy area with walks up the mountains. Our room was a bit dark and we wished we had one which was in the sun, but it would be good for the height of summer! We also had trouble with locking our door securely which was a bit worrying. But they did do their best to try to resolve it. I would not hesitate to recommend this hotel and hope we go again next year.”

“This is a lovely hotel and is well maintained. The rooms are pleasant but a little dated. They have plenty of space available. We stayed 10 nights on half-board plus. We would stay again but probably on bed & breakfast. The dinner option is a buffet and its very busy. You also have to choose a 5:45 or 7:45 sitting and are allocated a table for your stay. The conditions of HB+ are not very clear - you get house wine, soft drinks or beer included with the evening meal. However, we found (on the last night) that we got a discount off a nice wine from the drinks menu. The house wines were very young and not great - not recommended. However, the white and rose cava options were pleasant. Not sure whether the aircon was switched off but could not see how to activate in our room. It would have been great to have it in the gym. This may sound quite negative but I am trying to help others who stay. The 2 pools are lovely, clean and in nice garden settings. Lovely spacious foyer / reception / bar.”

“Really lovely hotel. The interior communal areas are great, they have forest and caves as the decor which my child loved. There's some stepping stones that my daughter loved too. Rooms are slightly dated like others say. There's sometimes the smell of sewage from the toilets in the rooms too which isn't great. Rooms are big (3 of us in there) and bathroom is a good size. Shower gel/shampoo bottle provided. Clean towels and room cleaned on request (you have to hang the door tab on to say you want your room cleaned). Also change the bed on request if you put the label on. There's a safety deposit box which you have to pay for which is a bit odd. Restaurant is nice, we only ate in the main buffet one and it's what you would expect. You get allocated a table for the evening meal and use that one each time. They have a really daft rule where men have to wear trousers in the restaurant on the evening and they are very very strict on this. It's so daft as it's a buffet restaurant and not exactly a really posh restaurant, and some of the trousers worn were far scruffier than Chino shorts. No flip flops allowed on an evening. They also watch you like a hawk, making sure you don't take any food from the restaurant, we did a tiny sandwich once and a woman walked over and smacked a warning poster down on our table and was so rude to us. The reason we did this was because the food at the pool bar for lunch (which is the only option) was huge, e.g. you had to order a whole pizza for lunch, no sandwiches or lighter meals were available, you couldn't get a snack, this needs improving quickly. There is plenty for children to do, there's arcades, bowling (although this was closed whilst we were there), tennis - which gets booked up quickly, table tennis, giant chess board and the swimming pools. The top pool is considered more of an adult pool so no inflatables allowed. The bottom pool is more for kids and inflatables are allowed. The pools were heated which was a bonus. Plenty of sunbeds but we did go in April. Towels are provided and can be changed daily from 10-12. The mini disco and entertainment was great. Loads of activities going on in the day too. Alejando (one of the crew) is a legend, he made all of us laugh so much and he's great with children. You can do a walk up the hills from the hotel too. They do need to improve some things like adding soap into the public toilets, it ran out a lot and was really annoying. Also the quickness of the check in time needs addressing. The location is fabulous, just a short walk into playa mogan and it's lovely there. There's a massive market every Friday right outside the hotel all the way to the harbour. Beach is great too, shallow water and is calm. Transfer time is short too from airport.”