




In short: We analysed 89 recent guest reviews of Hotel Riu Palace Maspalomas - Adults Only. Guests consistently praise Food & restaurants (63 of 66 mentions positive), Service & staff and Location. The most common complaints: Some areas can get crowded during dinner. A few staff members can seem disinterested or less attentive.
Tripplo's verdict, based on guest reviews
By Axel Hernborg · Updated 30 August 2026 · How we review hotels
Hotel Riu Palace Maspalomas - Adults Only is tailored for couples seeking a tranquil child-free holiday with dune views. Backed by a Google rating of 4.6 from 4448 reviews and a booking score of 9 from 1511 reviews, it features comprehensive wellness facilities and multiple dining venues. Drawbacks include busy pool areas during peak hours, and guests must make dining reservations in advance.
Guests score it 9 out of 10 — the average across the 24 hotels we list in Gran Canaria is 8.8.
The 30-second verdict
What Guests Loved
- The hotel's prime location offers immediate visual access to the iconic rolling sand dunes, providing a dramatic backdrop from the terrace and select rooms.
- Catering exclusively to adults, the property maintains a quiet, sophisticated environment ideal for couples and solo travelers seeking uninterrupted relaxation.
Things to Consider
- The two outdoor pools can become crowded during peak daytime hours, though the nearby beach offers a spacious alternative for sunbathing.
- Securing a table at the specialty restaurants often requires booking ahead, which may limit spontaneous dining choices for some guests.
Should you book it?
Hotel Riu Palace Maspalomas - Adults Only is worth booking for couples seeking a quiet, adults-only relaxation break — but pick somewhere else if you dislike busy outdoor pools during peak hours.
Book it if you want
- Couples seeking a quiet, adults-only relaxation break
- Guests prioritising on-site wellness facilities and spa treatments
- Travellers wanting immediate views of iconic sand dunes
Pick somewhere else if
- You dislike busy outdoor pools during peak hours
- You prefer spontaneous dining without booking tables in advance
Rooms & which one to pick
Our tip: For couples, book the Double Room with Sea View to secure a sea view with a choice of two twin beds or one king bed. Groups of three should choose the Junior Suite or Superior Junior Suite, which both feature one king bed and one sofa bed to sleep three guests.
- Double Room with Sea View2 twin beds or 1 king bedsleeps 230 m²Sea view
- Double Room with Balcony2 twin beds or 1 king bedsleeps 230 m²Balcony
- Junior Suite1 king bed, 1 sofa bedsleeps 345 m²
- Superior Junior Suite1 king bed, 1 sofa bedsleeps 346 m²
Room types as listed on Booking.com; availability varies by date.
Prices at Hotel Riu Palace Maspalomas - Adults Only
When we last checked (3 September 2026), a 2-night stay for two adults cost from €676 in total (€338 per night).
Prices sampled daily by Tripplo for a two-adult stay about a month ahead, in EUR. Your dates may differ — use the price check to see live availability.
Photos from previous guests
Photos provided by GoogleWhat guests say
Reviews from Google“Soundproofing isn't optimal, especially on the fourth floor in the east wing, corridor sounds of trolleys, from guests as well as staff, were very audible inside the room where we were staying (near the elevator bank). Normally this would be something survivable, were it not for the fact that room cleaning starts at 8AM, which meant, for us, early waking and short night rest, meaning our stay was not restful. Having noted this, for the rest, the hotel offers marvellous lounging and pool facilities, as well as a very decent experience in gastronomic sense. The water quality in the pools was great, we enjoyed our stay very much in that regard and the breakfast and dinner offer was always beyond par.”
“An excellent stay in every respect. The buffet was well above the usual standard, offering a wide variety of high-quality, well-prepared dishes. We also thoroughly enjoyed the two à la carte restaurants included in the half-board package. A special mention goes to the Spanish restaurant, which offers stunning views of the Maspalomas dunes and a truly charming atmosphere. The staff were highly professional, friendly, attentive, and always willing to help. The hotel features spacious, well-maintained swimming pools, with plenty of sun loungers available even during busy periods. The location is outstanding, right next to the famous Maspalomas dunes, making it perfect for both relaxation and exploring the area. An exceptional hotel in every respect, and one I would highly recommend.”
“Our stay at Riu Palace Maspalomas was nothing short of exceptional. From the moment we arrived, we were welcomed with warm hospitality and outstanding service that continued throughout our entire stay. The hotel itself is absolutely beautiful, with elegant design, spotless facilities, and a peaceful atmosphere that makes it perfect for relaxation. The rooms were spacious, comfortable, and impeccably clean, with every detail thoughtfully taken care of. Waking up to stunning views and enjoying the serene surroundings was truly a highlight. The food quality was excellent — a fantastic variety of quality dishes, all beautifully presented and full of flavor. Whether it was breakfast or dinner, every meal felt like a nice experience. The pool area and gardens are simply breathtaking, offering a tranquil oasis with plenty of space to unwind. The staff deserves special mention — always friendly, attentive, and genuinely dedicated to making guests feel valued and cared for. Overall, Riu Palace Maspalomas delivers a perfect combination of luxury, comfort, and service. We couldn’t have asked for a better holiday and would highly recommend it to anyone looking for a truly memorable stay. We will definitely be returning!”
“As frequent travellers, we’ve stayed in many hotels over the years, but this is by far one of the best. We have visited several times now, and the experience is consistently excellent. The staff are always friendly, welcoming, and work incredibly hard to ensure guests have a fantastic stay. The hotel itself is absolutely spotless – everywhere is maintained to an exceptionally high standard, and cleanliness is clearly a top priority. The facilities, food, and overall atmosphere are all first-class, which is why we keep coming back. RIU continues to set the standard for what a great holiday hotel should be. We wouldn’t hesitate to recommend this hotel to anyone looking for a relaxing, enjoyable, and well-run holiday. We’re already looking forward to our next visit!”
“What’s not to like? Previous reviews have said it all, but I have to add my praise. The service here is truly exceptional—every single member of the staff, without exception, was magnificent and always greeted us with a cheery demeanor. On top of that, the food was absolutely sublime, and the entire hotel was spotlessly clean. We couldn't have asked for a better stay!”
What guests actually say
Tripplo analysed 89 full guest reviews in all languages. Every review is topic-tagged and the shares counted — never estimated.
Food & restaurants
66 reviews · 63 positive · 1 negative
- +Delicious, high-quality food options like fillet mignon
- +Extensive buffet selections for breakfast and dinner
- +Excellent à la carte restaurants with great views
- –Some areas can get crowded during dinner
- –Food selections can occasionally be inconsistent
”The food in the restaurant was delicious.” — guest, translated
Service & staff
57 reviews · 44 positive · 1 negative
- +Incredibly friendly, professional, and helpful staff
- +Highly thorough and excellent room cleaning service
- +Welcoming and helpful reception desk
- –A few staff members can seem disinterested or less attentive
- –Staff can occasionally appear overwhelmed
”The Staff are so nice and always helpful...” — guest, translated
Pools, beach & aquapark
10 reviews · 10 positive · 0 negative
- +Two great swimming pools with plenty of sunbeds
- +Convenient outdoor bars located near the pool area
- +Well-maintained pool facilities
”The two pools are great with plenty of sunbeds.” — guest, translated
The rooms
18 reviews · 18 positive · 0 negative
- +Spacious and comfortable rooms
- +Beautiful and modern room designs
- –WiFi connection can be spotty at times
”Spacious room, amazing location right next to the dunes...” — guest, translated
Condition & cleanliness
35 reviews · 34 positive · 0 negative
- +Spotless facilities and exceptionally clean throughout
- +Immaculate and beautifully maintained hotel building
”I've never been to a cleaner hotel!” — guest, translated
Location
36 reviews · 36 positive · 0 negative
- +Perfect location right next to the beach and Maspalomas dunes
- +Stunning views overlooking the scenic dunes
- +Convenient access to nearby nightlife options
”Location overlooking the dunes is amazing.” — guest, translated
noise levels, value for money are mentioned too rarely in the sample for an honest picture — we don't guess.
Want to go deeper?
Download the Tripplo Report for Hotel Riu Palace Maspalomas - Adults Only — the full category analysis, room guide, price analysis and alternatives as a PDF.
Frequently asked questions
How far is Hotel Riu Palace Maspalomas - Adults Only from the airport?
Hotel Riu Palace Maspalomas - Adults Only is 27 km from Gran Canaria Airport (LPA).
How far is Hotel Riu Palace Maspalomas - Adults Only from the centre of Gran Canaria?
Hotel Riu Palace Maspalomas - Adults Only is 18.1 km from the centre of Gran Canaria.
How do guests rate Hotel Riu Palace Maspalomas - Adults Only?
Hotel Riu Palace Maspalomas - Adults Only is rated 4.6 out of 5 on Google, based on 4,455 reviews. On Booking.com it scores 9.0/10 from 1,511 guest reviews.
How many stars does Hotel Riu Palace Maspalomas - Adults Only have?
Hotel Riu Palace Maspalomas - Adults Only is a 5-star hotel.
What amenities does Hotel Riu Palace Maspalomas - Adults Only offer?
Hotel Riu Palace Maspalomas - Adults Only offers 2 swimming pools, Free Wifi, Beachfront, Spa and wellness center, Fitness center, 3 restaurants.
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Avda. Tirajana, s/n, 35100 Maspalomas


