Tripplo's verdict, based on guest reviews
Tripplo’s analysis · Updated 17 October 2026 · How we review hotels
The Ritz-Carlton, Vienna is for travellers who want the full range of a large luxury hotel in the centre of the city. It spreads across four historic palaces on the Schubertring, with a spa and indoor pool, a steakhouse, a cocktail bar and, in summer, a rooftop bar above the city. Guests speak most warmly about the staff, especially the concierge and Club Lounge teams, who secure hard-to-get tickets and smooth the way around town, and they praise the location, the grand setting and the restaurants. The trade-offs are in the rooms and the busiest hours. Several guests feel the rooms are dated and due a refresh, and value for money gets lower marks than the rest. At breakfast one guest waited for a table each morning, and a few noticed smaller lapses in housekeeping or at arrival. For polished service and full facilities on the Ring, it remains a reliable choice.
Guests score it 9.0 out of 10 — the average across the 12 hotels we list in Vienna is 9.3.
What Guests Loved
- Staff are the most praised part of a stay. Guests describe a concierge team that went out of its way, from securing tickets for a sold-out performance at the State Opera to walking guests to a restaurant, and reception and Club Lounge staff are singled out again and again.
- From the Schubertring, many of Vienna's sights are a few minutes away on foot, and guests consistently rate the location highly.
Things to Consider
- Several guests note that the building's age shows in the rooms, with worn fittings or a minibar cupboard that would not close, and one suggests the rooms are due a refresh. Value for money is rated lower than other aspects.
- One guest had to wait for a table at breakfast every day of their stay, which they did not expect from a hotel of this class.
Should you book it?
The Ritz-Carlton, Vienna is worth booking for travellers who want a full-service hotel with a spa and pool in the centre — but pick somewhere else if you expect freshly renovated rooms.
Book it if you want
- Travellers who want a full-service hotel with a spa and pool in the centre
- Couples celebrating an occasion with dinner and drinks in the hotel
Pick somewhere else if
- You expect freshly renovated rooms
- You dislike queuing for breakfast
No fees from Tripplo – you book directly with our partner
No fees from Tripplo – you book directly with our partner
Frequently asked questions
How far is The Ritz-Carlton, Vienna from the centre of Vienna?
The Ritz-Carlton, Vienna is 650 m from the centre of Vienna.
How do guests rate The Ritz-Carlton, Vienna?
On Booking.com it scores 9.0/10 from 1,448 guest reviews.
How many stars does The Ritz-Carlton, Vienna have?
The Ritz-Carlton, Vienna is a 5-star hotel.
What amenities does The Ritz-Carlton, Vienna offer?
The Ritz-Carlton, Vienna offers indoor Swimming Pool, spa, fitness Centre, free Wifi, restaurant and bar.
Weather & sea temperature — Vienna
Right now: 7°
Prices for your dates
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Schubertring 5-7, 01. Innere Stadt, 1010 Vienna, Austria