Tripplo's verdict, based on guest reviews
Tripplo’s analysis · Updated 28 September 2026 · How we review hotels
The Peninsula London is for travellers who expect five-star service to be noticed. It stands on Grosvenor Place, less than 1 km from Buckingham Palace, and guests praise the staff above everything else, from the door and the concierge to room service. The rooms are large, quiet and carefully equipped, and the indoor pool, spa and gym give a city stay something extra. Guests also enjoy the 8th-floor bar with its view over London and a breakfast that rarely disappoints. The price is the main trade-off. Guests rate value lower than anything else, even when they say the stay was worth it. The lobby lounge divides opinion, and a few smaller details, such as a slow wait for bags at check-out or a limited pillow choice, fall short of the rest. Travellers who put comfort and service first will find a calm, polished base; those counting every pound may look elsewhere.
Guests score it 9.6 out of 10 — the average across the 19 hotels we list in London is 9.4.
What Guests Loved
- Service is what guests mention first and most often: a smooth check-in, helpful reception and door staff, an impeccable concierge and a team that arranged on-site parking. One guest who regularly stays at other five-star hotels felt the staff here stood out.
- Rooms are described as big, comfortable and immaculate, with good soundproofing and careful attention to detail, so that everything a guest might need is already in place. Guests also praise room service as fast and the food it brings as delicious.
Things to Consider
- Value for money is the one area guests rate noticeably lower. Several add that the stay was worth it, but the cost comes up again and again.
- Some guests did not warm to the lobby concept, found the afternoon tea area less luxurious than the rest of the hotel, or wished the lobby lounge stayed open later in the evening.
Should you book it?
The Peninsula London is worth booking for travellers who put service and comfort before price — but pick somewhere else if you judge a hotel mainly on value for money.
Book it if you want
- Travellers who put service and comfort before price
- Guests who want a pool and spa in central London
Pick somewhere else if
- You judge a hotel mainly on value for money
- You want a lively lobby lounge late into the evening
Frequently asked questions
How far is The Peninsula London from the centre of London?
The Peninsula London is 1.8 km from the centre of London.
How do guests rate The Peninsula London?
On Booking.com it scores 9.6/10 from 291 guest reviews.
How many stars does The Peninsula London have?
The Peninsula London is a 5-star hotel.
What amenities does The Peninsula London offer?
The Peninsula London offers indoor Pool, spa, sauna, fitness Centre, free Wifi and restaurant.
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1 Grosvenor Place, Westminster Borough, London, SW1X 7HJ, United Kingdom