Tripplo's verdict, based on guest reviews
Tripplo’s analysis · Updated 28 September 2026 · How we review hotels
Shangri-La The Shard is a hotel you choose for the view. It occupies levels 34 to 52 of The Shard, and with floor-to-ceiling windows in every room, London fills the room from morning to night. Guests return again and again to that view, to the sky pool on level 52 and to the spa that looks out over the city. The staff are praised for marking anniversaries, and GŎNG and Oblix in the same building win over those who stay in for the evening. The trade-off is the cost. Even delighted guests call it very expensive, and value is where reviews are least generous. Housekeeping can be slow, and arrivals and departures sometimes bunch up in a busy spot next to London Bridge station. For a celebration or a first sight of London from above, it delivers; for a long stay on a budget, look elsewhere.
Guests score it 9.0 out of 10 — the average across the 19 hotels we list in London is 9.4.
What Guests Loved
- Floor-to-ceiling windows turn the city into the backdrop of the room, and the view is what guests mention first and most often. Several say it is at its most striking in the evening, when London lights up below.
- The indoor pool sits on level 52, and guests describe swimming and using the spa with the skyline in front of them as a highlight of the stay rather than an extra.
Things to Consider
- Even guests who loved the stay call it very expensive, and value for money is the area where reviewers are least generous. It works best as a treat rather than a base for a long stay.
- A few guests found that the room took a long time to be made up, or that cleaning did not quite match the standard of the rest of the hotel.
Should you book it?
Shangri-La The Shard is worth booking for couples celebrating an anniversary or another special occasion — but pick somewhere else if you put value for money above everything else.
Book it if you want
- Couples celebrating an anniversary or another special occasion
- Travellers who want the view of London to be the main event
Pick somewhere else if
- You put value for money above everything else
- You prefer a quiet residential street to a busy station area
Frequently asked questions
How far is Shangri-La The Shard from the centre of London?
Shangri-La The Shard is 2.9 km from the centre of London.
How do guests rate Shangri-La The Shard?
On Booking.com it scores 9.0/10 from 1,635 guest reviews.
How many stars does Shangri-La The Shard have?
Shangri-La The Shard is a 5-star hotel.
What amenities does Shangri-La The Shard offer?
Shangri-La The Shard offers indoor Pool, free Wifi, spa, fitness Centre, restaurant and bar.
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Right now: 18°
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31 St Thomas Street, Southwark, London, SE1 9QU, United Kingdom