Tripplo's verdict, based on guest reviews
Tripplo’s analysis · Updated 28 September 2026 · How we review hotels
Milestone Hotel Kensington is a hotel for travellers who value character and personal service over size. It is a small Red Carnation property facing Kensington Palace and Kensington Gardens, with Hyde Park and the Royal Albert Hall about 10 minutes away on foot. Rooms are individually designed with antiques, fine fabrics and fresh flowers, and guests keep coming back to the original features, the afternoon tea and, above all, staff they describe as genuinely kind. The trade-offs follow from the building. Some rooms are small and a few feel in need of updating, and split-level rooms have stairs inside, sometimes up to the bathroom. The gym is spotless but compact, and the pool is a resistance pool rather than a place to lounge. Sights beyond the park need a taxi or public transport. For a quiet, traditional base by the park with attentive service, it is an easy choice; for a large room or a leisure-focused stay, look elsewhere.
Guests score it 9.5 out of 10 — the average across the 19 hotels we list in London is 9.4.
What Guests Loved
- The hotel faces Kensington Palace and Kensington Gardens, and Hyde Park and the Royal Albert Hall are about 10 minutes' walk away. Guests value the calm park-side setting, though they note that sights further afield call for a taxi or public transport.
- The staff come up in review after review. Guests describe them as genuinely kind and say they strike the right mix of friendly and professional, and the team at the Stables Bar gets a special mention.
Things to Consider
- A few guests found their room very small and in need of updating, and one mentioned an uncomfortable mattress. Value is the aspect guests rate least generously, so it is worth checking the room size before you book.
- Some rooms are split-level with stairs inside the room, and in at least one the stairs lead to the bathroom. That may not suit guests with limited mobility or anyone who gets up at night.
Should you book it?
Milestone Hotel Kensington is worth booking for travellers who want a traditional English hotel with personal service — but pick somewhere else if you need a spacious room or want to avoid stairs inside the room.
Book it if you want
- Travellers who want a traditional English hotel with personal service
- Visitors who want to stay by Kensington Gardens, Hyde Park and the Royal Albert Hall
Pick somewhere else if
- You need a spacious room or want to avoid stairs inside the room
- You want a large pool and extensive leisure facilities
Frequently asked questions
How far is Milestone Hotel Kensington from the centre of London?
Milestone Hotel Kensington is 4.1 km from the centre of London.
How do guests rate Milestone Hotel Kensington?
On Booking.com it scores 9.5/10 from 1,402 guest reviews.
How many stars does Milestone Hotel Kensington have?
Milestone Hotel Kensington is a 5-star hotel.
What amenities does Milestone Hotel Kensington offer?
Milestone Hotel Kensington offers indoor Pool, spa, fitness Centre, free Wifi, restaurant and bar.
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1 Kensington Court, Kensington, London, W8 5DL, United Kingdom