Tripplo's verdict, based on guest reviews
Tripplo’s analysis · Updated 17 October 2026 · How we review hotels
Mandarin Oriental, Vienna is for travellers who want a new, polished hotel with a spa in the heart of the old town. It sits on Riemergasse, a quiet street four minutes on foot from St Stephen's, and guests describe it as glamorous and finished to a very high standard. They talk most about the comfortable, beautifully designed rooms, the spa with its indoor pool and the warm welcome at reception, and several were upgraded on arrival. As a newer hotel, it still has some rough edges. The switch from a buffet to an à la carte breakfast has not won everyone over, and several guests found service in the mornings slow or disorganised. Air conditioning has caused problems in some rooms, and roadworks outside have disturbed others. Travellers who prioritise comfort and a spa will be well served; those who expect seamless service at every hour may want to wait until the house has settled in.
Guests score it 8.9 out of 10 — the average across the 12 hotels we list in Vienna is 9.3.
What Guests Loved
- Guests describe the hotel as brand new and properly glamorous, finished and furnished to a very high standard, with attention to detail throughout.
- The spa and wellness area, with an indoor pool, sauna, steam room and fitness room, is one of the most praised parts of a stay, and guests call it very good.
Things to Consider
- Breakfast is now served à la carte instead of as a buffet, and several guests found the service slow, with orders forgotten or long waits. Some felt it was underwhelming for the price.
- Several guests had problems with the air conditioning, which left rooms too warm, although staff tried to help. Others were disturbed by roadworks outside or a drilling noise in the morning.
Should you book it?
Mandarin Oriental, Vienna is worth booking for travellers who want a contemporary luxury hotel with a spa and pool in the old town — but pick somewhere else if you want a classic breakfast buffet.
Book it if you want
- Travellers who want a contemporary luxury hotel with a spa and pool in the old town
- Couples who value comfortable rooms and a quiet street close to St Stephen's
Pick somewhere else if
- You want a classic breakfast buffet
- You are sensitive to noise from building work nearby
No fees from Tripplo – you book directly with our partner
No fees from Tripplo – you book directly with our partner
Frequently asked questions
How far is Mandarin Oriental, Vienna from the centre of Vienna?
Mandarin Oriental, Vienna is 550 m from the centre of Vienna.
How do guests rate Mandarin Oriental, Vienna?
On Booking.com it scores 8.9/10 from 110 guest reviews.
How many stars does Mandarin Oriental, Vienna have?
Mandarin Oriental, Vienna is a 5-star hotel.
What amenities does Mandarin Oriental, Vienna offer?
Mandarin Oriental, Vienna offers indoor Swimming Pool, spa, sauna, fitness Centre, free Wifi and restaurant.
Weather & sea temperature — Vienna
Right now: 6°
Prices for your dates
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Riemergasse 7, 01. Innere Stadt, 1010 Vienna, Austria