Tripplo's verdict, based on guest reviews
Tripplo’s analysis · Updated 1 October 2026 · How we review hotels
InterContinental Phuket Resort is a full-service beach resort on Kamala Beach, on Phuket's west coast. Guests praise the setting first: palm trees, a beautiful beach and sea views, with several pools, including one on the roof, spread through green gardens. The staff are the other constant in reviews, described as kind and attentive, and the rooms are spotless, with balconies and large, comfortable beds. A spa, a kids' club and family and interconnecting rooms broaden the appeal. The trade-offs are mostly practical. The beach lies across the road, reached through a tunnel and a fair number of steps, and some stairs lack handrails. Sunbeds are often claimed before breakfast, and the breakfast buffet can feel crowded. For couples and families who want a polished, well-run base by the beach, it delivers; travellers with limited mobility should check the layout first.
Guests score it 9.0 out of 10 — the average across the 12 hotels we list on Phuket is 9.1.
What Guests Loved
- Guests keep returning to the location: palm trees, a beautiful stretch of Kamala Beach and direct access from the resort. Several say sitting under the palms by the sea was the highlight of the stay.
- The staff are praised in review after review as kind, helpful and attentive to detail, and returning guests name the service as a reason they come back. Some were upgraded on arrival when rooms were available.
Things to Consider
- The beach is across the road and reached through a tunnel decorated with murals, followed by a fair number of steps. Some guests noted that not all stairs have handrails, which can be hard for older travellers.
- Guests report sunbeds being reserved before 8am and left empty for hours. One guest also found the beach and pool area shaded and a little cramped for anyone chasing the sun.
Should you book it?
InterContinental Phuket Resort is worth booking for couples who want a polished beach resort with a spa — but pick somewhere else if stairs are difficult for you or someone in your group.
Book it if you want
- Couples who want a polished beach resort with a spa
- Families looking for a kids' club and interconnecting rooms
Pick somewhere else if
- Stairs are difficult for you or someone in your group
- You want a sunbed without claiming it early
Frequently asked questions
How do guests rate InterContinental Phuket Resort?
On Booking.com it scores 9.0/10 from 787 guest reviews.
How many stars does InterContinental Phuket Resort have?
InterContinental Phuket Resort is a 5-star hotel.
What amenities does InterContinental Phuket Resort offer?
InterContinental Phuket Resort offers beachfront, outdoor Swimming Pool, free Wifi, family Rooms, kids' Club and airport Shuttle.
Weather & sea temperature — Phuket
Right now: 25° air · 30° sea
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333, 333/3 Moo 3, Kamala, Kathu, Phuket, 83150 Kamala Beach, Thailand