Tripplo's verdict, based on guest reviews
Tripplo’s analysis · Updated 26 September 2026 · How we review hotels
Lovers of historic architecture wanting intimate service near Paseo de la Castellana will find this hotel ideal. Relais & Châteaux Heritage Hotel has earned an impressive booking score of 9.3 from 1152 reviews. Pros include historic belle-époque architectural design, sophisticated on-site dining, and tech-forward room amenities. The hotel offers a wonderful breakfast. A disadvantage is the limited on-site wellness facilities, and private parking is subject to premium pricing.
Guests score it 9.3 out of 10 — the average across the 11 hotels we list in Madrid is 9.1.
What Guests Loved
- The hotel is housed in a beautifully preserved 20th-century listed building, blending timeless Belle Époque elegance with contemporary interior design and artwork.
- Situated steps from Madrid's premier boulevard, the hotel offers easy access to upscale shopping, dining, and the city's key financial districts.
Things to Consider
- While the hotel excels in service and dining, it lacks a dedicated full-service spa or fitness center, though staff can arrange in-room treatments.
- Private parking is available on-site, but like most properties in central Madrid, it comes with an additional daily fee that can add to travel costs.
Should you book it?
Book it if you want
- Guests who pick a hotel for its restaurants
- Travellers who notice architecture and interiors
- Travellers wanting design and good food in one place
Prices at Relais & Châteaux Heritage Hotel
When we last checked (26 September 2026), a 2-night stay for two adults cost from €1,503 in total (€752 per night).
Across our last 30 daily price checks, the nightly rate has ranged from €513 to €1,170.
Prices sampled daily by Tripplo for a two-adult stay about a month ahead, in EUR. Your dates may differ — use the price check to see live availability.
Frequently asked questions
How far is Relais & Châteaux Heritage Hotel from the airport?
Relais & Châteaux Heritage Hotel is 11.8 km from Madrid–Barajas Airport (MAD).
How far is Relais & Châteaux Heritage Hotel from the centre of Madrid?
Relais & Châteaux Heritage Hotel is 2.9 km from the centre of Madrid.
How do guests rate Relais & Châteaux Heritage Hotel?
Relais & Châteaux Heritage Hotel is rated 4.7 out of 5 on Google, based on 425 reviews. On Booking.com it scores 9.3/10 from 1,152 guest reviews.
How many stars does Relais & Châteaux Heritage Hotel have?
Relais & Châteaux Heritage Hotel is a 5-star hotel.
What amenities does Relais & Châteaux Heritage Hotel offer?
Relais & Châteaux Heritage Hotel offers free Wifi, private Parking, family rooms, airport shuttle, non-smoking rooms and restaurant.
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