




In short: We analysed 15 recent guest reviews of NG Phaselis Bay. Guests consistently praise Service & staff (9 of 10 mentions positive), Food & restaurants and The rooms. The most common complaints: One guest found the preparation of meat and seafood at the buffet weak.
Tripplo's verdict, based on guest reviews
By Axel Hernborg · Updated 11 September 2026 · How we review hotels
NG Phaselis Bay scores 9.4 on Booking from 265 reviews and 4.9 on Google from more than 5,600 reviews. Guests praise the setting on the coves, the food and the service. According to the hotel's own pages, most à la carte restaurants carry an extra charge, and Kemer town and the airport are a drive away.
Guests score it 9.4 out of 10 — the average across the 32 hotels we list in Antalya is 9.
What Guests Loved
- Guests step directly onto a private stretch of beach just moments from their room, avoiding the need to cross busy roads or public areas to reach the sea.
- With six pools, including a dedicated waterslide area, both families and guests seeking a quieter swim have distinct options throughout the resort grounds.
Things to Consider
- At 4.3 miles from Kemer, guests wanting to explore local shops, markets or nightlife will need transport rather than a casual walk into town.
- Antalya Airport is roughly an hour's drive away, so travelers should factor in shuttle schedules or arrange a taxi in advance.
Photos from previous guests
Photos provided by GoogleWhat guests say
Reviews from Google“We had such an amazing stay at NG Phaselis Bay! Honestly, it’s one of those hotels where you notice the attention to detail in absolutely everything. The beach is beautiful, the food was incredible with so many options, and the service was outstanding from start to finish. Our room was spotless every day, and the whole resort felt so clean and well maintained. One of our favorite things was the personal assistant chat, it made everything so easy, from asking questions to booking things, and it really made us feel taken care of. This hotel has definitely made it onto the top of our favorite hotels list. We left already talking about when we can come back, and we’ll absolutely be returning!”
“This hotel is a premium offer and does not disappoint. Having been to many destinations and hotels around the world, I was quite happy with their value proposition. The rooms were spacious, well equipped and serviced. We happen to have been in a room (complimentary upgrade) which had an amazing Mediterranean view. The food and the entertainment were quite satisfying, especially at the A la Carte restaurants. Their App provided access to your assigned assistant/s 24/7 which provided all conveniences we desired. Even when there was simple human error, they quickly remedied the situation. Their multilingual staff were very kind, attentive and welcoming. Highly recommend holidaying here if your budget allows!”
“Loved the service in the hotel- very attentive! Special thanks goes to Gokmen ( Chefsteak restaurant) - he was very professional and suggested us the best options! I would also like to thank Erfan - the lifeguard - he was very friendly and super helpful! We really enjoyed the “Wild beach” at the hotel territory - it has an amazing and peaceful view. Ivan- the waiter on the beach was super attentive and made our time spending very comfortable. I can definitely recommend this place to my friends! Thank you so much”
“I would like to express my sincere gratitude to the Turkish massage therapist at Aliva Spa in NG Phaselis Bay. He is a true professional with exceptional skills. Every massage was not only deeply relaxing but also genuinely therapeutic. He quickly identified the areas that needed attention and helped relieve muscle tension and pain. After each session, I felt lighter, more energized, and completely renewed. In addition to his professionalism, he is a very kind, attentive, and respectful person who creates a comfortable and welcoming atmosphere from the very first minute. I sincerely recommend him to everyone visiting the hotel. One of the best massage experiences I have ever had. Thank you for making my vacation even more special. I will definitely come back and book another massage!”
“We stayed at NG Phaselis Bay for eight nights. Our feelings about the resort are mixed; while there were some excellent aspects, we would not return. On the positive side, we loved the location—the bay is stunning with crystal-clear water. The amenities were also impressive, featuring spacious, modern, and well-equipped rooms, clean beaches, and attentive service. The staff members we interacted with were friendly and warm. However, there are significant drawbacks. As guests from Germany, I would find it difficult to recommend this resort to European friends or colleagues. The entire atmosphere and programming are heavily centered around Russian culture and guests, who make up the vast majority of the clientele. Throughout our stay, staff consistently approached us in Russian, and the live music—while talented—performed almost exclusively in Russian rather than Turkish or international language. Furthermore, while the buffet offers a massive variety of food, the quality of the meat and seafood preparation was quite low. If you prioritize high-quality dining and an international atmosphere, I would recommend looking elsewhere.”
What guests actually say
Tripplo analysed 15 full guest reviews in all languages. Every review is topic-tagged and the shares counted — never estimated.
Food & restaurants
8 reviews · 7 positive · 1 negative
- +Guests report food available at all hours
- +The à la carte restaurants are what returning guests write about
- –One guest found the preparation of meat and seafood at the buffet weak
”The food is unbelievably delicious, available at all hours, and truly unlimited.” — guest, translated
Service & staff
10 reviews · 9 positive · 0 negative
- +Every guest gets an assistant reachable around the clock through the hotel app
- +Guests describe multilingual staff who fix mistakes quickly
- –One German guest found the programme and the live music almost entirely in Russian
”Their app provided access to your assigned assistants 24/7, which provided all the conveniences we desired.” — guest, translated
Pools, beach & aquapark
4 reviews · 4 positive · 0 negative
- +The hotel's own bays give guests a quiet stretch of water
- +Guests describe clear water and clean beaches
”We really enjoyed the 'Wild beach' at the hotel territory — it has an amazing and peaceful view.” — guest, translated
The rooms
4 reviews · 4 positive · 0 negative
- +Rooms described as spacious, modern and well equipped
- +Several guests were upgraded to a sea view
”Amazing, clean and elegant. The atmosphere is so sophisticated.” — guest, translated
Location
3 reviews · 3 positive · 0 negative
condition & cleanliness, noise levels, value for money are mentioned too rarely in the sample for an honest picture — we don't guess.
Want to go deeper?
Download the Tripplo Report for NG Phaselis Bay — the full category analysis, room guide, price analysis and alternatives as a PDF.
Frequently asked questions
How far is NG Phaselis Bay from the airport?
NG Phaselis Bay is 34 km from Antalya Airport (AYT).
How far is NG Phaselis Bay from the centre of Antalya?
NG Phaselis Bay is 29 km from the centre of Antalya.
How do guests rate NG Phaselis Bay?
NG Phaselis Bay is rated 4.9 out of 5 on Google, based on 5,657 reviews. On Booking.com it scores 9.4/10 from 265 guest reviews.
How many stars does NG Phaselis Bay have?
NG Phaselis Bay is a 5-star hotel.
What amenities does NG Phaselis Bay offer?
NG Phaselis Bay offers 6 swimming pools, Free Wifi, Beachfront, Family rooms, Airport shuttle, Spa and wellness center.
Weather & sea temperature — Antalya
Right now: 28° air · 29° sea
Reading about Antalya
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Goynuk / Kemer, 07980 Kemer, Turkey





