




In short: We analysed 79 recent guest reviews of Hyatt Ziva Jardín Tropical Tenerife. Guests consistently praise Food & restaurants (50 of 51 mentions positive), The rooms and Service & staff. The most common complaints: Some staff members were not smiling. Pool water temperature was too cold for some.
Tripplo's verdict, based on guest reviews
By Axel Hernborg · Updated 30 August 2026 · How we review hotels
This property suits holidaymakers seeking scenic cliffside walks and abundant dining choices in Adeje. Hyatt Ziva Jardín Tropical Tenerife earns a Booking.com score of 9 from 1889 reviews and a Google rating of 4.6 from 4125 reviews. Guests can explore extensive subtropical cliffside gardens and dine at seven distinct on-site venues, with ocean-facing balconies in all guestrooms. However, travellers should note that the resort has limited swimming pool options and steep terraced paths.
Guests score it 9 out of 10 — the average across the 12 hotels we list in Tenerife is 8.9.
The 30-second verdict
What Guests Loved
- The resort is set within 12,000 square meters of lush, mature gardens that wind down toward the ocean, providing a serene, park-like atmosphere.
- With seven restaurants on-site, guests can enjoy a diverse range of culinary styles, from fresh local seafood to international fine dining, without leaving the property.
Things to Consider
- With only two swimming pools on the property, the pool decks can feel busy during peak afternoon hours. Guests seeking quieter sunbathing may prefer the garden terraces.
- The resort's terraced layout and coastal elevation mean there are several steps and steep paths, which might pose challenges for those with limited mobility.
Should you book it?
Hyatt Ziva Jardín Tropical Tenerife is worth booking for food lovers seeking diverse on-site dining options — but pick somewhere else if you have limited mobility and struggle with steep paths.
Book it if you want
- Food lovers seeking diverse on-site dining options
- Walkers wanting direct access to seaside promenades
- Travellers wanting guaranteed ocean views from their room
Pick somewhere else if
- You have limited mobility and struggle with steep paths
- You want quiet, uncrowded swimming pool areas
Rooms & which one to pick
Our tip: For families of four needing maximum space, the Preferred Club Suite with Ocean View provides 50 m² of space with an Ocean View and a balcony. Couples or pairs can opt for the Double Room Pool View, which offers 25 m² of space and a Pool View.
- Double Room2 twin bedssleeps 225 m²Ocean ViewFree WiFiPrivate BathroomBalcony
- Preferred Club - Double Room with Ocean View2 twin bedssleeps 225 m²Ocean ViewFree WiFiPrivate BathroomBalcony
- Preferred Club Junior Suite2 twin beds + 1 sofa bedsleeps 340 m²Ocean ViewFree WiFiPrivate BathroomBalcony
- Preferred Club - Junior Suite with Ocean View2 twin beds + 1 sofa bedsleeps 340 m²Ocean ViewFree WiFiPrivate BathroomBalcony
- Preferred Club Suite with Ocean View2 twin beds + 2 sofa bedssleeps 450 m²Ocean ViewFree WiFiPrivate BathroomBalcony
- Preferred Club Suite2 twin beds + 2 sofa bedssleeps 450 m²Free WiFiPrivate BathroomBalcony
- Double Room with Ocean View2 twin bedssleeps 225 m²Ocean ViewFree WiFiPrivate BathroomBalcony
- Junior Suite Standard2 twin beds + 1 sofa bedsleeps 340 m²Free WiFiPrivate BathroomBalcony
- Double Room Pool View2 twin bedssleeps 225 m²Pool ViewFree WiFiPrivate BathroomBalcony
Room types as listed on Booking.com; availability varies by date.
Prices at Hyatt Ziva Jardín Tropical Tenerife
When we last checked (31 August 2026), a 2-night stay for two adults cost from €504 in total (€252 per night).
Across our last 5 daily price checks, the nightly rate has ranged from €228 to €252.
Prices sampled daily by Tripplo for a two-adult stay about a month ahead, in EUR. Your dates may differ — use the price check to see live availability.
Photos from previous guests
Photos provided by GoogleWhat guests say
Reviews from Google“Overall, a wonderful experience, and I’d happily recommend this hotel. We had a great stay at the hotel and honestly don’t have much to complain about. The staff were friendly, the resort was clean and well maintained, and the overall atmosphere was very relaxing. A special shout-out to the chef at the wok station his wok skills are 10/10! Not only was the food delicious, but it was also prepared with great speed and attention to detail. The drinks from the Sunset Bar are great too. It was one of the highlights of our stay. Overall, a wonderful experience, and I’d happily recommend this hotel. Will come back for sure.”
“We had an amazing stay and would definitely come back! The name “Tropical Resort” truly says it all. The entire hotel is beautifully maintained, with stunning tropical gardens, countless palm trees, and a fantastic atmosphere. The staff were incredibly friendly, welcoming, and always happy to help. The à la carte restaurants were excellent, delicious food, great variety, and surprisingly good value. Breakfast was excellent, with a huge selection of different dishes to choose from! And don’t miss the Sunset Bar! The name says it all: breathtaking ocean views, unforgettable sunsets, and some of the best cocktails we’ve ever had. The only small downside was the housekeeping. We requested fresh bed linen, but only the sheet was changed while the duvet cover and pillowcases remained the same. Used towels were occasionally folded and put back, sometimes still damp. We also experienced an unpleasant smell from the air conditioning. It was fixed once, but unfortunately returned after a couple of hours. Overall, these were only minor issues during an otherwise fantastic stay. We thoroughly enjoyed our vacation and would happily recommend this hotel to anyone visiting Tenerife”
“Fantastic hotel experience! Highly recommend booking a Preferred Club Junior Suite Ocean View! The room was huge with a large relaxing balcony, big bathroom, and a gorgeous view. The room came with access to the sun beds and the executive lounge which made the whole trip more relaxing. The breakfast at the executive lounge was quiet, offered live music, and a full breakfast selection. The on-site restaurants were delicious. There was a beach club below our room and they played music almost non-stop but it was really enjoyable to hear and did not detract from being able to sleep. Great hotel location within walking distance to shops and amenities. And the hotel has a rental car desk in he lobby with rental cars on site so it was really easy to rent a car for one day to explore the island! All the hotel staff was really friendly and accommodating. Also highly recommend walking across the street to dine at Almar, incredibly delicious food, amazing service and sunset views!”
“Had a great time at Jardin. Excellent location with supermarkets and restaurants within walking distance, great view of the ocean, nice rooms, staff are friendly. There’s lots of choice for pool loungers and the pools weren’t too busy either which was great. We had originally booked at AluaSoul but were moved to this hotel after they’d overbooked or something so was a pleasant upgrade for the price we paid! Room for improvement: - wifi was shockingly bad, some areas of the hotel (like the pool) it doesn’t even connect despite having the 3 bars. In the hotel rooms it was very slow, unable to use FaceTime or YouTube/anything beyond basic browsing. - the live band was nice but it played too late in my opinion - couldn’t sleep at 10-11pm (which isn’t that early) because the band was too loud. - the scrambled eggs at breakfast were cold. Fried eggs and other items like bacon were fine temperature though - the door to the balcony did not lock? The balcony’s were separated between the rooms but it still felt a bit off”
“Spent a week here in april 2026, and we absolutely LOVED it! Perfect location, wonderful and superfriendly staff, and the hotel itself was magical. Supercalm atmosphere. We had a junior suite since we were staying so long, and it was absolutely massive. The bed was enormous and the best bed I have ever slept in. We had asked for a quiet location because of our child, and we got a room towards the parking area, which suited us nicely (we could even see Teide from our balkong!). We couldnt here a thing in our room, even when there was live music in the bar. The pool area is big, with one Maine pool and one baby pool. It thought the water was absolutely freezing and uncomfortable, but the rest of the family quite enjoyed it. Lots and lots of sun beds. We had halfboard, with breakfast and dinner or lunch, unfortunaltly that was a waste of money. The big buffet had ALOT of different foods, but the allergen warnings were a big mess. Most of the time, you didnt know what belonged to which dish and many dishes didnt have any signs at all. Most of the food were also very boring, but the dessert selection was outstanding. Breakfast was good with a lot of choice, but the concern with allergy warnings were the same unfortunatly. We only ate at the Italian theme resturant, and it was not a good experience. The waiter was not very impressed with our order, it was very strange. The pizza was bland with too much tomato, the carbonara was good but tiny portion. We swapped dinner for lunch one day, and ate at the Barefoot grill. It was okay. Everywhere was clean, and the places with a set menu had good allergen markings. We did hire a car and payed to park in the hotel parking lot. It cost 15 euro a day, but we thought it was worth it :) Overall, lovely staff, magical hotel design and location. We will probably return to this hotel if we come back to this side of tenerife again, but with a sea view room and just breakfast.”
What guests actually say
Tripplo analysed 79 full guest reviews in all languages. Every review is topic-tagged and the shares counted — never estimated.
Food & restaurants
51 reviews · 50 positive · 0 negative
- +Exceptional variety of bars and restaurants
- +Very tasty and huge choice at breakfast
- +Excellent dining options
- –More variety in bar snacks would be appreciated
”The variety of bars and restaurants was exceptional” — guest, translated
Service & staff
35 reviews · 27 positive · 8 negative
- +Extremely kind and professional staff
- +Incredibly friendly and welcoming team
- –Some staff members were not smiling
”Staff is extremely kind and professional.” — guest, translated
Pools, beach & aquapark
23 reviews · 16 positive · 6 negative
- +Beautiful and warm pool area
- +Close to nearby beaches
- +Plenty of pool loungers available
- –Pool water temperature was too cold for some
”The pool area and surroundings are beautiful, close to beaches and restaurants” — guest, translated
The rooms
31 reviews · 27 positive · 0 negative
- +Spacious and well-appointed rooms
- +Lovely sea views with balconies
- +Very comfortable and enormous beds
- –Extremely poor Wi-Fi in some areas
”Spacious, well appointed rooms. We had a sea view with a balcony.” — guest, translated
Condition & cleanliness
16 reviews · 16 positive · 0 negative
- +Extremely clean rooms and facilities
- +Beautifully maintained tropical gardens
- +Stunning hotel design
”Clean! Not run over with unsupervised children. Beautiful design.” — guest, translated
Location
14 reviews · 14 positive · 0 negative
- +Central and convenient location
- +Within walking distance to supermarkets and restaurants
- –Many steps make navigation with a stroller difficult
”Excellent location with supermarkets and restaurants within walking distance, great view of the ocean” — guest, translated
noise levels, value for money are mentioned too rarely in the sample for an honest picture — we don't guess.
Want to go deeper?
Download the Tripplo Report for Hyatt Ziva Jardín Tropical Tenerife — the full category analysis, room guide, price analysis and alternatives as a PDF.
Frequently asked questions
How far is Hyatt Ziva Jardín Tropical Tenerife from the airport?
Hyatt Ziva Jardín Tropical Tenerife is 16.1 km from Tenerife South Airport (TFS).
How far is Hyatt Ziva Jardín Tropical Tenerife from the centre of Tenerife?
Hyatt Ziva Jardín Tropical Tenerife is 26 km from the centre of Tenerife.
How do guests rate Hyatt Ziva Jardín Tropical Tenerife?
Hyatt Ziva Jardín Tropical Tenerife is rated 4.6 out of 5 on Google, based on 4,125 reviews. On Booking.com it scores 9.0/10 from 1,889 guest reviews.
How many stars does Hyatt Ziva Jardín Tropical Tenerife have?
Hyatt Ziva Jardín Tropical Tenerife is a 5-star hotel.
What amenities does Hyatt Ziva Jardín Tropical Tenerife offer?
Hyatt Ziva Jardín Tropical Tenerife offers 2 swimming pools, Free Wifi, Private Parking, Beachfront, Airport shuttle, 7 restaurants.
Weather & sea temperature — Tenerife
Right now: 29° air · 25° sea
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Gran Bretaña, s/n, 38670 Adeje





