




In short: Tripplo’s AI analysis covers a sample of 20 guest reviews of Hotel Sanders. Guests in the sample highlight Service & staff, Food & restaurants and Location. The most common complaints: Billing and payments confused staff for one guest; another met a cold reception; a third found service polite but not proactive. One guest's air conditioning failed all stay despite reports, with a stiff door and thin soundproofing.
Tripplo's verdict, based on guest reviews
Tripplo’s analysis · Updated 26 September 2026 · How we review hotels
This establishment is perfect for travellers searching for a tranquil rooftop conservatory garden oasis in a central Nyhavn location. Excellently reviewed on Booking.com, the hotel provides a complimentary in-room mini-bar and a weekly changing Mediterranean-inspired menu. On the downside, standard room configurations are compact, and on-site parking spaces are limited.
Guests score it 9.0 out of 10 — the average across the 9 hotels we list in Copenhagen is 8.9.
Featured in our guide: 6 luxury boutique hotels in Copenhagen
What Guests Loved
- The glass-covered rooftop conservatory provides a green, light-filled sanctuary for morning coffee or evening drinks, offering a quiet escape from the city streets below.
- Situated just steps from the historic Nyhavn canal, guests are positioned within easy walking distance of Copenhagen's cultural landmarks, shopping districts, and dining scenes.
Things to Consider
- While parking is available, spots are limited and can be difficult to secure. Guests arriving by car may need to use nearby public garages instead.
- Some of the entry-level rooms are compact, which might feel tight for guests traveling with heavy luggage or planning extended stays.
Should you book it?
Book it if you want
- Travellers who value a prime Nyhavn location
- Couples who enjoy boutique service with free minibar
- Guests wanting a rooftop conservatory hideaway
Rooms & which one to pick
- Single Room1 twin bedsleeps 120 m²Free WifiAir ConditioningMini Bar
- Double Room1 full bedsleeps 225 m²Free WifiAir ConditioningMini Bar
- Sanders Bedroom1 queen bedsleeps 230 m²Free WifiAir ConditioningMini Bar
- Sanders Bedroom Plus1 queen bedsleeps 235 m²Free WifiAir ConditioningMini Bar
- One Bedroom Suite1 queen bedsleeps 245 m²Free WifiAir ConditioningMini Bar
- Sanders Suite1 queen bed; 1 sofa bedsleeps 450 m²Free WifiAir ConditioningMini Bar
- Three-Bedroom Apartment3 king bedssleeps 690 m²Free WifiAir ConditioningMini Bar
Room types as listed on Booking.com; availability varies by date.
Prices at Hotel Sanders
When we last checked (2 October 2026), a 2-night stay for two adults cost from €742 in total (€371 per night).
Prices sampled daily by Tripplo for a two-adult stay about a month ahead, in EUR. Your dates may differ — use the price check to see live availability.
Typical price per night: €770. Lowest €371 (check-in 1 Nov), highest €1,426 (check-in 2 Oct).
Stays starting on a Friday or Saturday cost about 5% more per night than stays starting Sunday to Thursday.
Price per night for check-ins from 22 Sept to 1 Nov, measured daily by Tripplo for 2 nights and two adults, one month ahead.
Photos from previous guests
Photos provided by GoogleWhat guests say
Reviews from Google“I'll start with an important note: we stayed in the residence and not directly in the standard hotel. That said the residence is extraordinary and beautiful. You cannot ask for a better location and the entire apartment is grand. The check-in is done through an app so you have no reason to go to the hotel if you don't need to. We however did decide to go to the hotel because we wanted to see and experience it as well. I told the front desk staff we were in the residence but wanted to check out the hotel. The reaction was cold and they seemed to almost be bothered, but then another, friendlier woman came by and offered us a quick a tour of the lobby and bar area. We explored the rooftop on our own and stayed for a drink in the bar. We decided to have dinner in the restaurant which was fine at best. After that we decided to just enjoy and stay in the residence and not go back to the main hotel again. Our apartment was cleaned and restocked daily and the housekeeping staff were very friendly. I understand they may be intentionally separate experiences, but given its the highest price room you can book, I would have expected more hospitality.”
“Hotel Sanders is an absolute gem in Copenhagen. The design is impeccable down to the smallest detail—elegant, thoughtful, and effortlessly beautiful. The staff are exceptionally attentive and warm, making you feel genuinely cared for from the moment you arrive. The restaurant is excellent and perfectly complements the atmosphere of the hotel. What struck me most, though, is how immediately Sanders felt like home. It has that rare combination of sophistication, intimacy, and soul that makes you want to return before you’ve even left. It has certainly become my home in Copenhagen, and will remain so.”
“Restaurant only. Served by the awesome Dardi whom was a top server, great for advices. The dishes was not just good. They tasted absolutely awesome. They sure deserve their Michelin 2025 sign. Having a lunch there with 2 kids was a wonderful experience, in which Dardi was sure for something”
“My first visit and I could not have e chosen a better hotel. I would categorize the hotel as boutique, lovely building and the decoration and Facilities are very high end. Location is perfect for access to the main square, shopping, dining and the waterways. The hotel and team at Hotel Sanders certainly deserve their Michelin Key.”
“The most amazing 'home away from home' especially when traveling alone visiting beautiful Copenhagen. The most friendly and attentive staff in all departments. There is a roof top bar area (very popular) and many other wonderful areas to enjoy a meal or a Matteo 🥂 Bicycle to rent although the location is superb for walking to the center of the city. Comfortable room with Nespresso and little treats. A lovely robe and the most comfortable bed! Made up 'European style' which is how I love my bed to be.”
What guests actually say
Tripplo’s AI analysis uses a sample of 20 guest reviews. Texts may be shortened. Mentions are counted after AI classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +The restaurant carries a Michelin distinction and guests notice it
- +Rooftop bar and 'wine o'clock' are recurring favourites; breakfast called among the best
- –One residence guest found dinner only fine at best
”The dishes was not just good. They tasted absolutely awesome. They sure deserve their Michelin 2025 sign.” — guest, translated
Service & staff
- +Free upgrades, minibar drinks and chocolates included
- +Staff described as attentive across every department
- –Billing and payments confused staff for one guest; another met a cold reception; a third found service polite but not proactive
”The most friendly and attentive staff in all departments.” — guest, translated
The rooms
- +Comfortable beds made European style, robes and Nespresso in the room
- +Interiors described as thoughtfully designed and residential in feel
- –One guest's air conditioning failed all stay despite reports, with a stiff door and thin soundproofing
”the air conditioning in my room did not work during my entire stay. While a fan was provided, the issue was never resolved despite maintenance being notified.” — guest, translated
Condition & cleanliness
Location
- +Behind the Royal Theatre, walking distance to Nyhavn, shops and the metro
- +Historic Danish character in the building itself
”Location is perfect for access to the main square, shopping, dining and the waterways.” — guest, translated
Pools, beach & aquapark, noise levels and value for money are mentioned too rarely in the sample for an honest picture — we don't guess.
Want to go deeper?
Download the Tripplo Report for Hotel Sanders — the full category analysis, room guide, price analysis and alternatives as a PDF.
Frequently asked questions
How far is Hotel Sanders from the airport?
Hotel Sanders is 8 km from Copenhagen Airport (CPH).
How far is Hotel Sanders from the centre of Copenhagen?
Hotel Sanders is 1.2 km from the centre of Copenhagen.
How do guests rate Hotel Sanders?
Hotel Sanders is rated 4.5 out of 5 on Google, based on 584 reviews. On Booking.com it scores 9.0/10 from 592 guest reviews.
How many stars does Hotel Sanders have?
Hotel Sanders is a 4-star hotel.
What amenities does Hotel Sanders offer?
Hotel Sanders offers parking, free Wifi, family rooms, non-smoking rooms, 2 restaurants and facilities for disabled guests.
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