




In short: We analysed 14 recent guest reviews of Grupotel Orquidea. Guests consistently praise Food & restaurants (9 of 9 mentions positive), Service & staff and The rooms.
Tripplo's verdict, based on guest reviews
By Axel Hernborg · Updated 12 September 2026 · How we review hotels
Grupotel Orquidea scores 8.5 on Booking from 2,679 reviews and 4.4 on Google from nearly 5,000 — one of the broadest review bases among Gran Canaria's all-inclusive hotels. Guests praise the location, the pools and the staff. Bahía Feliz is a quiet, purpose-built resort area, so restaurants and nightlife mean a drive to San Agustín or Playa del Inglés.
Guests score it 8.5 out of 10 — the average across the 29 hotels we list in Gran Canaria is 8.8.
What Guests Loved
- Seafront position in Bahía Feliz
- Indoor and outdoor pools plus a spa
- All-inclusive available alongside other board options
- About ten minutes from the airport
Things to Consider
- Quiet resort complex with little within walking distance
- Windier than the Maspalomas beaches
Photos from previous guests
Photos provided by GoogleWhat guests say
Reviews from Google“There is a reason we have been here more than once and that’s because it’s excellent all round. The staff are amazing, friendly, knowledgeable and helpful. You only have to look around to see how hard they work and how much pride they take in their jobs. If I was the owner I would be very very proud of all of them. The rooms are great and they are cleaned to a high standard every day. The food is good, regular menu changes and the it is cooked very well. The location is good for a family hotel and they have dedicated security. The location is great for key attractions and this hotel works very well with TUI to provide really good excursions. The pools are big enough even at business times and are safe in the presence of lifeguards who are very attentive to their role. On site shops ante handy for last minute purchases with the choice to go to bigger supermarkets annd shops only a 5 minute walk away. All in all this is an excellent example of 4* hotel and I would recommend it to anyone. We will be back for a third time next year.”
“This was a last minute 4-night stay and we got a very good deal, but even so we have absolutely loved our time here! Everything has been thought of. We arrived late at night but the selection of food was great, from lasagne to pizzas etc. Dinner each day was very busy but we expected that. The pools were warm and I must mention the AI drinks - no bar queues as you can help yourself to all premium soft drinks, beer, wine and sangria. Only needed the bar for cocktails and they were lovely and strong. The split level rooms are a fab idea. All of the staff were very friendly but it does help if you greet them in their own language (many don't). There are so many activities to take part in, we attended a foam party, beach party and aerobics while we were there and chose to relax the rest of the time - but there is lots to do if you want it. There are also two handy on-site shops. Will be coming back for sure!”
“The room was lovely and I could not get enough of the food. Everyone who works here is genuinely so happy and look like they enjoy there job and talking to you. The service is impressive as they work so hard especially the cleaners who left our room spotless every time. The location is quite far from major cities however there are many transportation routes to easily get there and they vary is prices either buses being cheap but taxis being more efficient. All of the activities on offer here especially the evening ones although mostly aimed at children are very entertaining. Overall I enjoyed my experience and would definitely recommend especially to families.”
“Great hotel experience. Front of house staff always helpful and willing to give you great information. Entertainment crew were amazing and the shows at night were always good and my little girl enjoyed dancing along to all the shows. The senior bartender behind the entertainment bar is always happy and friendly. Queuing for the towel run in the morning was a bit of a pain, but not the hotels fault (just us Brits enjoying a queue). Always a good range of food and the basics like chips and pizza for fussy kids. We've been three times and we've always lived our time there.”
“Here as a multi generation family, it is lovely. Don't let the dodgy reviews put you off. The food is typical AI but its good, entertainment is great for the kids. Lovely cocktail bar Frankys over the road with amazing drinks. Rocky beach bring beach shoes and worth 3 euros for a sunbed if you want to get out of the way for a while. I would definitely return 😀”
What guests actually say
Tripplo analysed 14 full guest reviews in all languages. Every review is topic-tagged and the shares counted — never estimated.
Food & restaurants
9 reviews · 9 positive · 0 negative
- +Guests report food available even on late arrivals, from lasagne to pizza
- +Self-service all-inclusive drinks mean no queues at the bar
”We arrived late at night but the selection of food was great. The AI drinks — no bar queues, as you can help yourself.” — guest, translated
Service & staff
7 reviews · 7 positive · 0 negative
- +Guests describe staff who clearly take pride in the work
- +The entertainment team and the evening shows are named by families
”The staff are amazing, friendly, knowledgeable and helpful — you only have to look around to see how much pride they take.” — guest, translated
Pools, beach & aquapark
5 reviews · 4 positive · 0 negative
The rooms
5 reviews · 5 positive · 0 negative
- +Rooms described as big and bright, with sea views from the higher floors
- +Housekeeping leaves rooms spotless, guests write
”Big and bright rooms — anything above the fourth floor has unobstructed ocean views.” — guest, translated
Condition & cleanliness
4 reviews · 4 positive · 0 negative
Location
4 reviews · 3 positive · 0 negative
- +The hotel stands directly on the beach in Bahía Feliz
- +Bus routes make the bigger resorts easy to reach
- –Guests describe a rocky beach and a quiet complex far from the towns
”Orquidea is situated right on the beach, and it's the perfect place for long walks by the sea.” — guest, translated
noise levels, value for money are mentioned too rarely in the sample for an honest picture — we don't guess.
Want to go deeper?
Download the Tripplo Report for Grupotel Orquidea — the full category analysis, room guide, price analysis and alternatives as a PDF.
Frequently asked questions
How far is Grupotel Orquidea from the airport?
Grupotel Orquidea is 21 km from Gran Canaria Airport (LPA).
How far is Grupotel Orquidea from the centre of Gran Canaria?
Grupotel Orquidea is 15.5 km from the centre of Gran Canaria.
How do guests rate Grupotel Orquidea?
Grupotel Orquidea is rated 4.4 out of 5 on Google, based on 4,917 reviews. On Booking.com it scores 8.5/10 from 2,679 guest reviews.
How many stars does Grupotel Orquidea have?
Grupotel Orquidea is a 4-star hotel.
What amenities does Grupotel Orquidea offer?
Grupotel Orquidea offers Beachfront, 2 swimming pools, Indoor swimming pool, Spa and wellness center, Fitness center, Restaurant.
Weather & sea temperature — Gran Canaria
Right now: 29° air · 24° sea
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Calle Viejos Tendereteros s/n, Bahía Feliz, 35100 San Bartolomé de Tirajana, Spain


