Gloria Palace Amadores Thalasso & Hotel

“The staff make the difference, but the hotel needs attention. Maintenance of the building is definitely needed. Among other things, the elevators were not working properly during our stay. Furthermore, the information on the website does not match reality and seems outdated. For example, it states that men are required to wear long trousers for dinner, but in practice, nobody follows this rule and the same goes for several other hotel policies. Towels left on sun loungers to reserve them all day are also an issue and shouldn't be accepted. On a positive note, most of the staff were very friendly and helpful. They make the difference.”

“Outstanding stay – exceptional staff and wonderful atmosphere I had a truly fantastic stay at this hotel in Gran Canaria, and it exceeded my expectations in every way. From the very first moment, the reception team made me feel welcome and well cared for. A special mention goes to Luis, whose leadership and professionalism are evident, along with his excellent teammates Piero and the rest of the reception lady’s staff, who were always kind, efficient, and helpful. The service at the pool area deserves equal praise, especially Ramon, who was attentive, friendly, and always made sure everything was perfect. The restaurant staff, across all meals, consistently provided high-quality service with a smile, contributing greatly to the overall experience. I would also like to highlight El Cubano, the bellboy, whose warmth and helpful attitude added a very personal and pleasant touch to our stay and taking care of my car and luggage. The hotel itself is fantastic: well maintained, comfortable, and welcoming. The room was excellent—clean, spacious, and very comfortable—the private pool AMAZING - making it easy to relax and fully enjoy the holiday. Overall, this was an exceptional experience thanks to an outstanding team and a wonderful hotel. I would happily return and highly recommend it to anyone visiting Gran Canaria.”

“We stayed here for 7 days, it was my first time but my wife has been here several times with her friends. I can only post a 5 Star review as this Hotel is fabulous. The staff are among the nicest and most genuine I have ever encountered in any Hotel I’ve stayed in. The location is quite close to Puerto Rico and Mogán , we stayed in block 1 Floor 5 with stunning sea views, the room itself was quite big and very modern, the bathroom and shower was perfect. We went all inclusive and were impressed with the quality of the food, and there was plenty of it, the drinks were also excellent. Big shout out to their Lifeguard who in my opinion saved a woman’s life at one of the pool areas, not sure what happened but he was heroic, some of the guests also helped so everyone involved was amazing. I will definitely stay here again, not sure when but felt like we all had an amazing 7 day trip and the weather was stunning, blue skies all the way. One last thing about the staff, they all looked happy to be there and I believe they retain a lot of staff for many years so it’s a happy work environment, sure one of the Managers hugs his staff every day, what a great guy to have leading a team. It was a trip we’ll remember for a long time.”

“Absolutely fabulous hotel. The staff are perfect — friendly, professional, and always helpful. The food is great, the views are beautiful, and the rooms feel truly luxurious. It’s also a great place for families with children, while offering plenty of activities and facilities for adults as well. Definitely recommended!”

“One of the best hotels we have stayed in. We have stayed here several times and always look forward to coming back. The location is absolutely perfect, right by the sea, with stunning views. Relaxing by the pool while looking out over the ocean is simply wonderful. A special thank you to the fantastic restaurant team for always taking such great care of our dietary requirements. Their kindness, attention to detail, and genuine care made us feel truly welcome throughout our stay. A very special thank you to Chef Karima, who is always smiling, kind, and goes the extra mile to make every meal a pleasure. She is a real credit to the hotel. Our sincere thanks to Jose, the Food & Beverage Manager, for his professionalism, warm welcome, and excellent hospitality. Thank you as well to David and Teo, who always looked after us with kindness and a smile. We would also like to thank Oriel at Reception for his professionalism and outstanding customer service. He is a great example for new team members and those gaining work experience. Highly recommended – we can’t wait to come back!”