In short: We analysed 14 recent guest reviews of El Fenn. Guests consistently praise Service & staff (9 of 9 mentions positive), Location and Food & restaurants.
Tripplo's verdict, based on guest reviews
By Axel Hernborg · Updated 2 September 2026 · How we review hotels
El Fenn is the ultimate retreat for design lovers wanting a Gold List riad with real art. It has a high booking score of 9.8, though this is based on only 9 reviews. The property boasts a serious contemporary art collection and a rooftop terrace with views of the Koutoubia Mosque. Medina access means cars must stop short of the door.
Guests score it 9.8 out of 10 — the average across the 18 hotels we list in Marrakech is 9.4.
What Guests Loved
- Vanessa Branson's riad has made the Condé Nast Traveller Gold List repeatedly — the definitive medina boutique stay.
- The rooftop pool terrace faces the Koutoubia minaret, the medina's best sundowner seat.
- Serious contemporary art collection
- Five minutes on foot from Jemaa el-Fna
Things to Consider
- El Fenn sells most rooms through its own site, so its Booking review base is small — its reputation rests on two decades of press and guest loyalty.
- Medina access means cars stop short of the door
Should you book it?
Book it if you want
- Design lovers wanting a Gold List riad with real art
- Rooftop fans wanting Koutoubia views at sunset
- Guests wanting Jemaa el-Fna five minutes on foot
What guests actually say
Tripplo analysed 14 full guest reviews in all languages. Every review is topic-tagged and the shares counted — never estimated.
Food & restaurants
4 reviews · 4 positive · 0 negative
- +Top-notch kitchen for a riad this size
”The energy of the staff and the quality of the food” — guest, translated
Service & staff
9 reviews · 9 positive · 0 negative
- +9 of 9 counted service mentions positive — 'infectious energy'
”Stunning, beautiful colours and fantastic service” — guest, translated
The rooms
3 reviews · 3 positive · 0 negative
Condition & cleanliness
3 reviews · 3 positive · 0 negative
Location
6 reviews · 6 positive · 0 negative
- +Steps from the medina's points of interest
”The location is fantastic, close to many points of interest.” — guest, translated
pools, beach & aquapark, noise levels, value for money are mentioned too rarely in the sample for an honest picture — we don't guess.
Want to go deeper?
Download the Tripplo Report for El Fenn — the full category analysis, room guide, price analysis and alternatives as a PDF.
Frequently asked questions
How far is El Fenn from the airport?
El Fenn is 4.9 km from Marrakesh Menara Airport (RAK).
How far is El Fenn from the centre of Marrakech?
El Fenn is 350 m from the centre of Marrakech.
How do guests rate El Fenn?
El Fenn is rated 4.2 out of 5 on Google, based on 2,044 reviews. On Booking.com it scores 9.8/10 from 9 guest reviews.
How many stars does El Fenn have?
El Fenn is a 5-star hotel.
What amenities does El Fenn offer?
El Fenn offers Outdoor swimming pool, Free Wifi, Airport shuttle, Family rooms, Restaurant, Non-smoking rooms.
Weather & sea temperature — Marrakech
Right now: 25°
Reading about Marrakech
More Hotels in Marrakech
View All Hotels in Marrakech
Best price guarantee • No booking fees
Loading map...
2 Derb Moulay Abdellah Ben Hezzian Bab el Ksour, Medina, 40000