Tripplo's verdict, based on guest reviews
Tripplo’s analysis · Updated 26 September 2026 · How we review hotels
This hotel suits city explorers looking for modern amenities and rooftop leisure near the main shopping streets. Thompson Madrid, by Hyatt is rated exceptionally well by guests and stands out for its panoramic rooftop pool and terrace, its central location near Gran Vía, and useful in-room kitchen facilities. Guests can choose between four distinct dining concepts during their stay. However, the busy surrounding city-centre streets can feel hectic, and access to the outdoor pool is seasonal.
Guests score it 9.0 out of 10 — the average across the 11 hotels we list in Madrid is 9.1.
What Guests Loved
- Situated just steps from the Gran Vía Metro Station, the hotel offers effortless access to Madrid's premier shopping, theatres, and cultural landmarks.
- The seasonal rooftop pool and sun terrace provide a serene escape from the bustling city below, complete with views over the Madrid skyline.
Things to Consider
- Located in the heart of Madrid, the surrounding area experiences high pedestrian traffic and ambient noise, though rooms are well-insulated against the street din.
- The rooftop swimming pool is only open during the warmer months, meaning autumn and winter guests cannot utilize this outdoor amenity.
Should you book it?
Book it if you want
- Guests who want the view from the room
- Travellers who want to walk into town
- Travellers wanting a central location and a view in one place
Prices at Thompson Madrid, by Hyatt
When we last checked (27 September 2026), a 2-night stay for two adults cost from €1,200 in total (€600 per night).
Across our last 30 daily price checks, the nightly rate has ranged from €536 to €1,657.
Prices sampled daily by Tripplo for a two-adult stay about a month ahead, in EUR. Your dates may differ — use the price check to see live availability.
Frequently asked questions
How far is Thompson Madrid, by Hyatt from the airport?
Thompson Madrid, by Hyatt is 14.5 km from Madrid–Barajas Airport (MAD).
How do guests rate Thompson Madrid, by Hyatt?
Thompson Madrid, by Hyatt is rated 4.5 out of 5 on Google, based on 1,285 reviews. On Booking.com it scores 9.0/10 from 960 guest reviews.
How many stars does Thompson Madrid, by Hyatt have?
Thompson Madrid, by Hyatt is a 4-star hotel.
What amenities does Thompson Madrid, by Hyatt offer?
Thompson Madrid, by Hyatt offers free Wifi, outdoor swimming pool, fitness center, 4 restaurants, parking garage and shuttle service.
Weather & sea temperature — Madrid
Right now: 23°
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Plaza del Carmen S/N, Madrid City Center, 28013