Tripplo's verdict, based on guest reviews
Tripplo’s analysis · Updated 6 October 2026 · How we review hotels
The Chancery Rosewood suits travellers who want a contemporary hotel in the middle of Mayfair. It fills the former US embassy on Grosvenor Square, and guests talk most about the design, the art collection and the attention to detail that runs through the building. The spa with its indoor pool is a highlight, the rooms feel spacious and modern, and the staff are praised for being friendly, knowledgeable and willing to do more than asked. Oxford Circus and much of the West End are within walking distance. As a new hotel, however, it still has rough edges. Some guests met a slow reception, a missed turndown or a mix-up over a pre-arranged transfer, and a few found the hot water in the shower weak. Breakfast is not always in the rate, and a discretionary service charge appears on the bill each day. Guests who value modern design and a spa in central London will feel at home; those after a classic grand hotel may prefer somewhere more traditional.
Guests score it 9.3 out of 10 — the average across the 20 hotels we list in London is 9.4.
What Guests Loved
- Guests rate the location highly: the hotel sits on Grosvenor Square in the heart of Mayfair, with Oxford Circus close by and Piccadilly Circus about 1.5 km away, so much of the West End can be reached on foot.
- The building itself is a large part of the appeal. Guests call the design impeccable and the attention to detail remarkable, and several mention the art collection, which gives the public spaces something new to notice at every turn.
Things to Consider
- A few guests found the hot water slow to arrive or the flow weak, so filling the bath took a while, and one mentions a noisy toilet flush.
- The hotel has not been open long, and it sometimes shows: guests mention a reception team that felt slow, a missed turndown and a mix-up over an airport pick-up arranged well in advance with the concierge.
Should you book it?
The Chancery Rosewood is worth booking for travellers who want a contemporary, design-led hotel in Mayfair — but pick somewhere else if you prefer a classic, traditional London grand hotel.
Book it if you want
- Travellers who want a contemporary, design-led hotel in Mayfair
- Spa lovers who want a pool on site in central London
Pick somewhere else if
- You prefer a classic, traditional London grand hotel
- You want breakfast included and no service charge on the bill
Frequently asked questions
How far is The Chancery Rosewood from the airport?
The Chancery Rosewood is 21 km from Heathrow Airport (LHR).
How far is The Chancery Rosewood from the centre of London?
The Chancery Rosewood is 1.8 km from the centre of London.
How do guests rate The Chancery Rosewood?
On Booking.com it scores 9.3/10 from 66 guest reviews.
How many stars does The Chancery Rosewood have?
The Chancery Rosewood is a 5-star hotel.
What amenities does The Chancery Rosewood offer?
The Chancery Rosewood offers indoor Swimming Pool, spa, fitness Centre, steam Room, free Wifi and restaurant.
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Grosvenor Square, Westminster Borough, London, W1K 6AN, United Kingdom