Tripplo's verdict, based on guest reviews
Tripplo’s analysis · Updated 3 October 2026 · How we review hotels
Rocco Forte The Charles Hotel suits travellers who want a calm, polished base close to the action. It faces the Old Botanical Garden in Maxvorstadt, so many rooms look out over trees, yet the Hauptbahnhof is about 500 metres away and the Altstadt is an easy walk. Guests speak most warmly about the staff, who come across as attentive without fuss, and about the spa, with its indoor pool, sauna and steam room. Rooms are spacious and elegantly finished, with limestone bathrooms, and Florio's Italian cooking earns praise too. The weaker points are smaller. Breakfast divides opinion, and value for money draws more hesitation than anything else. A few rooms show wear in the furniture and showers, and early-afternoon arrivals sometimes wait for their room. Families should note that the pool closes to children after 4pm. For a city stay with a proper spa and the park on the doorstep, it is a strong, well-run choice.
Guests score it 9.1 out of 10 — the average across the 8 hotels we list in Munich is 9.0.
What Guests Loved
- Staff are the thread running through almost every review, from the front desk and the concierge to the spa team. Guests describe them as kind and accommodating, both during the stay and in emails before arrival.
- The hotel looks out over the Old Botanical Garden, so many rooms have park views, yet the Hauptbahnhof is about 500 metres away and the Altstadt is within walking distance. Guests like having public transport and the centre so close at hand.
Things to Consider
- Some guests rate the breakfast highly, but others found the choice limited and the cost hard to justify. Value for money is generally the area where guests are least enthusiastic.
- A few guests felt that furniture and shower areas could do with an update, and one noticed a stain on the carpet that seemed out of place at this level. Bathroom temperature cannot be adjusted separately, and some found the pillows too firm.
Should you book it?
Rocco Forte The Charles Hotel is worth booking for travellers who want a spa and pool within walking distance of the Altstadt — but pick somewhere else if breakfast is the highlight of your hotel stay.
Book it if you want
- Travellers who want a spa and pool within walking distance of the Altstadt
- Business and rail travellers who value being close to the Hauptbahnhof
Pick somewhere else if
- Breakfast is the highlight of your hotel stay
- You are travelling with children who want to swim in the late afternoon
Frequently asked questions
How far is Rocco Forte The Charles Hotel from the centre of Munich?
Rocco Forte The Charles Hotel is 1.1 km from the centre of Munich.
How do guests rate Rocco Forte The Charles Hotel?
On Booking.com it scores 9.1/10 from 601 guest reviews.
How many stars does Rocco Forte The Charles Hotel have?
Rocco Forte The Charles Hotel is a 5-star hotel.
What amenities does Rocco Forte The Charles Hotel offer?
Rocco Forte The Charles Hotel offers indoor Swimming Pool, spa, sauna, fitness Centre, free Wifi and family Rooms.
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Sophienstr. 28, Maxvorstadt, 80333 Munich, Germany