Nobis Hotel Palma, a Member of Design Hotels

“First of all, this hotel is absolutely gorgeous. The entire property was extremely well designed and breath taking. Overall, I found our stay to be below the standards I was expecting for this class of hotel. Checkin: check in overall went fairly smoothly, however, our reservation included a noon check in (if available). While I understand that this may not be available, the hotel did not adequately communicate with us when exactly our room would be available. We tried to check in around 10:00am, and knowing whether our room would be ready at 12:00 or 4:00 was important for planing our day. Ultimately, it was ready slightly after 4:00. When we showed up at 3:30 tired and hoping our room was ready, they basically shrugged us off and said it was still pending. They probably should have offered us an apology and another welcome drink. Service: getting to our room, we discovered the bed had been made up as two singles. No issue, we immediately told the receptionist that walked us up and asked for it to be remade to a king. Well, this was apparently a great ask as this took well over an hour and multiple phone calls. This was the only opportunity we had to nap because of the late check in, and we had been up since 4:00am due to travel. We ended up sitting doing nothing while waiting, with me calling every 20 minutes. This very much damaged our night as we had evening plans we wanted to be rested for. They should have compensated this with a drink, a bottle of wine, or even an apology. Bar: we visited the hotel bar one night and had very rude service. The host was very short with us, told us it was full, and we had to ask ourselves if we could wait somewhere for a spot. At this point, there also appeared to be plenty of space available. Eventually we did get sat, and had very slow, poor service. We had to flag down a server for every drink, we never got chips like others got, we never got waters refilled, etc. At the end, once I mentioned we were paying with room charge the servers demeanor completely changed and he was suddenly very apologetic. It was obvious he assumed we weren’t guests and therefore it was ok to treat us poorly. Fairly ridiculous becuase if it mattered, he simply could have asked instead of trying to get us to leave when we first showed up. Breakfast: breakfast service was nice, although again service was poor. We gave the guy checking us in our coffee order, which he delivered to our table, and then he never checked on us again. We would have ordered more coffees and possibly a paid entree, but we were not inclined to get up and ask for it for a supposedly €48 a person meal. Overall, this did not match my experience at other top tier hotels, and the service seemed lacking across all departments.”

“Nobis Hotel is exceptionally well located, making it an ideal choice for both business and leisure travelers. From the moment of arrival, the staff were warm, welcoming, and attentive, providing service of the highest standard with remarkable attention to detail. The hotel itself is tastefully designed, with attractive interiors that create a comfortable and inviting atmosphere. While the rooms are relatively compact, they are impeccably clean, thoughtfully decorated, and well equipped with everything needed for a comfortable stay. For a short visit, the room size is perfectly adequate, although guests planning a longer stay may prefer a larger room. The bed was particularly comfortable, ensuring a restful night's sleep, and the breakfast was outstanding, offering an excellent start to the day. The many thoughtful touches throughout the hotel further enhanced the overall experience. Overall, this is a charming hotel that combines an excellent location, exceptional service, and high standards of comfort. It is well suited for solo travelers, friends, and couples alike, and I would not hesitate to recommend it. I very much look forward to returning in the future.”

“READ THIS FIRST IF SLEEP QUALITY MATTERS! The hotel can be noisy as it draws a crowd to its bar and there is constant activity outside the front of the building late into the night. Depending upon your room location, you might be in for a night of constant outdoor chatter, knocking on the front doors, and the bang of said door being opened and closed. Despite an incredibly comfortable bed, we only managed a couple hours of sleep. Earplugs are a must. While the hotel was amazing in every other way, the noise situation would have me reevaluating a future stay. Otherwise, I don't have much to add beyond the other positive reviews. The building has a ton of character, the courtyard and bar draw the wannabe influencers enmasse for photos. Service is great - friendly and welcoming. Rooms vary in terms of quality/size. Ours was probably on the smaller side, but the Byredo amenities and comfy bed were great. Location is great - more convenient to shopping vs cathedral but that suited us fine. I'm really on the fence between four and five stars... and on whether I'd stay here again given the noise. I really want to LOVE it, but I'm not quite there. Definitely worth a visit to the bar even if you don't stay here.”

“We have travelled the world and been lucky enough to stay in some amazing amazing hotels - and without a doubt Nobis was the best experience we have ever had... The location and architecture are truly special - our friend in the hotel industry made the good point to us that after a while a lot of these 5 star resorts can tend to look a bit similar, Nobis is truly unique. The building itself is over 1,000 years old and the history and design of it are utterly enchanting. We actually also chose Nobis out of all the hotels in Mallorca as the one to stay at during our wedding weekend (!) - and the service we received was without a doubt the best we've ever experienced. Any unique wedding (or general) requests we had (at any hour) were met instantly with a warm and friendly attitude, and moreover the staff were ridiculously friendly and approachable (often we can find this isn't always the case in these type of places). We had the pleasure of staying in the Nobis Suite which was utterly stunning and worked so well as a preparation area for our wedding. Huge huge special thank you to the manager we dealt with - Rafa - who took care of us throughout our stay. His warmth and professionalism were more than we could have ever expected and he did everything he could to make our special weekend the best of our lives. The food and drink menu were also excellent - and the staff and kitchen were hugely accommodating of my lactose intolerance. To us - this is the best hotel in the world. Everyone should stay here at least once!”

“⭐️⭐️⭐️⭐️⭐️ Our stay at Nobis Hotel Palma for our wedding week was genuinely one of the most special hotel experiences we’ve ever had. From the moment we arrived, every interaction felt heartfelt, thoughtful and completely genuine. The team somehow anticipated not only our needs, but the needs of our family and guests throughout the entire celebration week. Nothing ever felt transactional, just warm, intuitive hospitality at the very highest level. The hotel itself is breathtaking. Beautifully designed, calm, elegant and luxurious while still feeling personal and welcoming. I work in luxury hospitality and we travel frequently, having stayed in many wonderful properties over the years. This one truly stands apart. A very special thank you to Vega, Pedro and Giorgio, who each played such an important role in making our stay unforgettable. Vega helped us prepare for this celebration over the course of the past year and was such a calming, thoughtful presence throughout. Pedro always had a solution to everything, no matter what came up, and made the impossible feel like no trouble. And Giorgio went above and beyond for us on an incredibly busy event night, accommodating last-minute requests with such kindness and professionalism despite the shortest notice. What this team created was incredibly special to us. Thank you again for making such an important moment in our lives feel so magical. We can’t wait to return.”