Tripplo's verdict, based on guest reviews
Tripplo’s analysis · Updated 17 October 2026 · How we review hotels
Hotel Sacher Salzburg is for travellers who want a classic grand hotel with the old town in view. It has stood on the Salzach since 1866, and river-facing rooms look across to the Altstadt and Hohensalzburg Fortress. Inside, rooms are individually furnished with original paintings and silk wallpapers, and guests praise the quality of the fittings and the bathrooms. The staff are described as friendly and professional, and with Café Sacher, the Zirbelzimmer, the Salzach Grill and a piano bar under one roof, there is plenty to enjoy without leaving the building. The main caveat is cost. Guests find the hotel pricey, breakfast in particular, and some rooms feel small for what they cost. Housekeeping is not always flawless. Those who value tradition, a riverside setting and polished service will feel well looked after; travellers watching their budget will find better value elsewhere.
Guests score it 9.4 out of 10 — the average across the 11 hotels we list in Salzburg is 9.3.
What Guests Loved
- The hotel sits on the Salzach, so the Altstadt is just across the bridge and everything is within walking distance. Guests with river-facing rooms, some with a balcony, describe waking up to the fortress across the water.
- Guests rate the staff highly across the board, describing them as friendly, kind and professional, and the concierge in particular is praised for polite, well-informed help.
Things to Consider
- Value for money is where guests are most hesitant. Several describe the hotel as pricey, and one felt breakfast was overrated for what it costs.
- Not every room matches the grandeur of the public areas. One guest found the rooms small for the price paid, so it is worth checking the size of the category you book.
Should you book it?
Hotel Sacher Salzburg is worth booking for travellers who want a classic grand hotel by the river — but pick somewhere else if you are focused on value for money.
Book it if you want
- Travellers who want a classic grand hotel by the river
- Couples celebrating with views of the fortress
Pick somewhere else if
- You are focused on value for money
- You want a large room without paying for a higher category
No fees from Tripplo – you book directly with our partner
No fees from Tripplo – you book directly with our partner
Frequently asked questions
How do guests rate Hotel Sacher Salzburg?
On Booking.com it scores 9.4/10 from 718 guest reviews.
How many stars does Hotel Sacher Salzburg have?
Hotel Sacher Salzburg is a 5-star hotel.
What amenities does Hotel Sacher Salzburg offer?
Hotel Sacher Salzburg offers 3 Restaurants, café, bar, fitness Centre, spa & Wellness Centre and free Wifi.
Weather & sea temperature — Salzburg
Right now: 6°
Prices for your dates
No fees from Tripplo – you book directly with our partner
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Schwarzstraße 5-7, Altstadt, 5020 Salzburg, Austria