Tripplo's verdict, based on guest reviews
Tripplo’s analysis · Updated 14 October 2026 · How we review hotels
Haymarket Hotel is for travellers who want the West End on the doorstep and a hotel with real personality. It stands next to the Theatre Royal, with Soho, Covent Garden and St James's Park all a few minutes away on foot, yet guests describe the hotel itself as quiet and discreet. The interiors are distinctive and warm, the rooms are large with very comfortable beds, and the staff earn constant praise for remembering names and never rushing anyone. The indoor pool, the spa and an outstanding breakfast make it easy to spend a slow morning before heading out. The small irritations are practical ones. There is no tea or coffee making in the rooms, some guests disliked the service charge and extra fees on the bill, and housekeeping does not always match the rest of the stay. For theatre breaks and city weekends with a touch of glamour, it is an easy choice.
Guests score it 9.6 out of 10 — the average across the 31 hotels we list in London is 9.3.
What Guests Loved
- The location is praised in almost every review: next door to the Theatre Royal, minutes on foot from Soho, Mayfair and Covent Garden, and close to museums and shops. Guests also note that the hotel itself feels quiet and discreet.
- Guests describe a unique, distinctive design and an intimate, boutique feel, with interiors that radiate warmth. The common areas are styled with the same care as the rooms.
Things to Consider
- Guests were surprised to find no tea or coffee making facilities in the room. Room service runs around the clock, but anyone who likes an early cup in bed should plan for that.
- Some guests disliked a service charge on the accommodation part of the bill, and one was charged extra for regular room cleaning. Value for money is the aspect guests rate least generously.
Should you book it?
Haymarket Hotel is worth booking for theatregoers who want to walk to West End shows — but pick somewhere else if you want a kettle and tea-making things in your room.
Book it if you want
- Theatregoers who want to walk to West End shows
- Couples looking for a design-led hotel with a pool in central London
Pick somewhere else if
- You want a kettle and tea-making things in your room
- You prefer understated, traditional decor to a bold, design-led interior
Frequently asked questions
How far is Haymarket Hotel from the airport?
Haymarket Hotel is 23 km from Heathrow Airport (LHR).
How do guests rate Haymarket Hotel?
On Booking.com it scores 9.6/10 from 492 guest reviews.
How many stars does Haymarket Hotel have?
Haymarket Hotel is a 5-star hotel.
What amenities does Haymarket Hotel offer?
Haymarket Hotel offers indoor Swimming Pool, spa, fitness Centre, restaurant, bar and afternoon Tea.
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1 Suffolk Place, Westminster Borough, London, SW1Y 4HX, United Kingdom