Bahia del Duque

“First visit here June 2026 What can I say an Amazing hotel! Can see why it’s part of Best hotels in the world! Rooms were lovely, food was out of the world and reasonably priced. Resturants were very good about serving wine by glass and not going for most expensive wine. everywhere was so lovely and clean. Stuff very friendly and professional. The flora it’s amazing the palms and everything. Will definately be back!”

“I don't usually write reviews, limiting myself to star ratings and a brief comment, but I'll make an exception this time. The reason is simple: my wife and I really loved this hotel. We traveled with our 2.5-year-old child and stayed for a week, then extended our stay for two more nights. I'll say right away that those who only like new hotels can stop reading, as this hotel isn't new and needs some renovations. However, older hotels are often located in the best locations and have the best landscaping, and older luxury hotels gain charm with age thanks to their natural materials. Here are my arguments point by point: 1. Grounds and location. The park blends beautifully into the landscape, there are numerous swimming pools, and it's just steps from one of the best beaches in Tenerife. You can always call a buggy to take you to various spots on this rather large property. 2. Building. The hotel's architecture requires a separate description. In our opinion, everything is very unusual and interesting. It's better to look at the photos on the website. 3. Restaurants. The breakfast was excellent. Our son had oatmeal made especially for him every morning. The restaurants were quite satisfactory. We tried all of them except the Japanese one. The wine selection was excellent. The only disappointment was the Italian one. I'd highlight the lunches with a beautiful view at the Beach Club and the dinners at Upa Lupa (the most affordable of all). Importantly, they prepared simple dishes for my son according to our orders at all places. 4. Service. To say it was excellent is an understatement. I haven't met such wonderful and caring people in a long time. Javier, Luis, Silvia, Paul, and Yara have become our son's friends. 5. Vacationers. We found the perfect balance between parents with children and older couples. Teenagers would probably get bored at this hotel. In conclusion, we found the perfect hotel in Tenerife.”

“Good • The staff (receptionists, housekeeping, bellhops, concierge) were incredibly warm, friendly and nothing was ever a bother. • Huge range of dining options (though be sure to book) • The hotel is a fun and picturesque collection of Portmeirion-style buildings as well as lots of pools, so it's got a grand higgeldy-piggeldy sort of vibe. • Excellent spa - again, top service, lovely building, great saltwater pool with loads of features, none of which are on blessed timers. Shady or sunny loungers, big sauna and hamam. Much more peaceful than the main hotel. Bad • My worst experience was the beds - painfully hard and bruised my hips after 2 nights. I folded up a mattress protector into quarters (so was sleeping on 4 layers) and it barely helped. • Tacky nightly "entertainment' between 21:30-22:30, cannot escape the karaoke-esque noise. One night ran until gone midnight. • Service at the Japanese restaurant was appalling, dining by myself I was largely ignored and food was unbelievably slow. • Poolside service was confusing. At a 5* hotel I expect to be greeted on arrival at a lounger with towels and also readily-available poolside food/drink service. At the main pool I had to hunt someone down to show me where the towels are kept and to adjust the shade for me. Put me off being by the pool. • Breakfast is a circus - lots of people, noise and chaos, too many tables crammed in on the terrace like a cafeteria - I felt like cattle. The outside terrace is miles away from the buffet. I had an omelette and bacon, both tasteless. Coffee was good but the tea terrible. A bird of prey and its handler to deter pigeons is sorely needed. • The rooms are noisy - bring ear plugs! As everything is tiled the hallways are super echoey, and people moving their chairs and furniture in rooms above and either side is *very* loud (felt pads on the chair feet would go a long way). In the bathrooms I can hear conversation. No hope against TVs and hairdryers. The doors within the rooms also slam, which doesn't help - nor are they solid but slatted. So there's very little sound barrier between you on the loo and the hallway, or your partner/family in the main room... • Having booked, paid for and followed up on email a sea view, I was disappointed on arrival to find I could barely see the sea and most of my balcony view was the corner of a building. Moving room wasn't remotely a problem, though I did have to wait 2 nights. Neutral but worth noting • Staying in January I needed a little heater at night to warm up the room for an hour or so. • There are complaints about the rooms being a bit worn but there are two types of 5* hotels - traditional maintained well and ultra-modern but characterless. This is the former.”

“absolutely amazing Hotel. The staff were just five star everywhere you went never seen so many staff for breakfast, the grounds are beautiful. The Italian design is amazing. Restaurants are brilliant. It’s even got a heli pad. one of the best hotels I’ve ever stayed at. Can’t wait to go back.”

“Honestly the experience started before we even got there. The staff were incredible in the lead-up - every question answered, restaurant reservations locked in, baby setup sorted without us having to think about it. You could already tell this place was going to be different. When you book you have two options - main hotel or suites. If you're travelling as a family, do the suites. We had a baby and a five year old and it was perfect for us. Your own pool, massive bedroom, huge tub, proper living space, and everything you could possibly need for a baby already waiting when you arrive - change table, bottle warmer, all of it. The suites are slightly further from the main hotel but honestly who cares, there's a cart to shuttle you around and having your own setup is absolutely worth it. The hotel itself is a fortress - in the best way. So much to explore, beautiful grounds everywhere you look. We lived at the suite breakfast spot and loved it - the main buffet is fine but gets a bit mad, the suite option is a much better vibe. Rooms were spotless and cleaned twice a day which when you have little kids is genuinely appreciated. Fridge fully stocked with complimentary drinks and refreshed every day without asking. Little things that add up. We ate at every restaurant on property and loved every single one. Staff were amazing across the board - so warm and brilliant with the kids. Little gifts kept showing up for the children throughout the stay which went down very well. Beach is super close and the cart means getting around is never a hassle. Honest feedback for families: there's really only one dedicated kids pool and it's pretty small. The staff are wonderful with children but structured kids activities are fairly limited. The crowd skews older and more relaxed - which we actually liked, but worth knowing if you're expecting a lively family resort scene. Overall - exceptional. Would go back in a heartbeat and would recommend to anyone.”