In short: Tripplo’s analysis covers a sample of 73 guest reviews of Palace Hotel Lake Como. Guests in the sample highlight Location, Service & staff and Food & restaurants. The most common complaints: Small, cramped rooms that many feel do not match the price. High prices that many feel the rooms and facilities do not justify.
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Located in landscaped gardens on the shore of Lake Como, the Palace Hotel is a 5-minute walk from Como Cathedral. Both the bar and restaurant overlook the lake.
Palace Hotel Lake Como is made up of 2 buildings, one historic and one modern.
All rooms are classically styled, and some offer views of the lake. Rooms come with air conditioning, minibar and a TV with satellite channels.
Restaurant Antica Darsena serves Mediterranean and Italian cuisine in an elegant setting. A varied buffet breakfast is available each morning.
Hotel Palace is just 200 metres from Como Nord Lago Train Station. It is surrounded by Como's most popular shopping streets.
Tripplo's verdict, based on guest reviews
Tripplo’s analysis · Updated 20 October 2026 · How we review hotels
Palace Hotel Lake Como suits travellers who want to be within walking distance of Como's Cathedral, shops and train station. The lakefront setting includes garden grounds and a restaurant and bar that overlook the water, blending historic and modern buildings across the property. Its central position means limited quiet compared with more secluded lakeside hotels, lake views are not guaranteed in every room, and parking, while available, is private rather than free.
Guests score it 8.7 out of 10 — the average across the 16 hotels we list in Lake Como is 9.3.
What Guests Loved
- The hotel sits directly on Lake Como's shore within landscaped gardens, offering guests a scenic setting rarely found so close to the town center.
- Como Cathedral, a Gothic-Renaissance landmark, is only a 5-minute walk away, making it easy to combine hotel comfort with sightseeing on foot.
Things to Consider
- Since only some rooms offer lake views, guests specifically seeking a water outlook should confirm this at booking rather than assume it's standard.
- Being close to Como's cathedral and shopping streets means some traffic and pedestrian activity nearby, which may not suit those wanting total seclusion.
Free PDF: what guests really say about Palace Hotel Lake Como
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- Pros and cons in every category guests mention
- The complaints that come up again and again
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Prices at Palace Hotel Lake Como
When we last checked (20 October 2026), a 2-night stay for two adults cost from €524 in total (€262 per night).
Across our last 23 daily price checks, the nightly rate has ranged from €190 to €393.
Prices sampled daily by Tripplo for a two-adult stay about a month ahead, in EUR. Your dates may differ — use the price check to see live availability.
What guests actually say
Tripplo’s analysis uses a sample of 73 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +An outstanding breakfast buffet with a wide choice, including an excellent fruit selection
- +A beautiful breakfast room, with some tables looking out over the lake
- +Excellent food and cocktails, with a classic Italian restaurant and bar
- –A breakfast that some found poor or sparse
- –No bar or food and drink service in the lobby
- –A cold breakfast room and a restaurant menu that did not appeal to everyone
”The breakfast was outstanding with a wide variety of choices.” — guest, translated
Service & staff
- +Friendly, professional and helpful staff
- +Thoughtful gestures such as early check-in or help arranging a spa day nearby
- +Attentive service from reception to room service
- –Reception and breakfast staff that some found rude, unhelpful or arrogant
- –Billing and check-out problems, such as a long wait and a double charge
- –Management that guests feel does not act on feedback
”I booked very late on a Sunday, and the staff were excellent and very nice about the late booking and check-in.” — guest, translated
The rooms
- +Spacious, well-designed rooms, some of them recently upgraded
- +Lake views from the rooms at the front
- +Comfortable beds and great showers
- –Small, cramped rooms that many feel do not match the price
- –Dated rooms in the older wing, and rooms that differed from what was booked, such as twin beds instead of a double
- –Views of the inner courtyard or car park, and air conditioning that cannot be adjusted or does not work
”A brilliant room that's been well designed. We overlooked the lake.” — guest, translated
Condition & cleanliness
- +A stylish historic building with old-world charm
- +Clean rooms and common areas
- –A dated interior in need of renovation, especially in the older wing
- –Cleanliness lapses, such as dirty bed sheets or a mouldy carpet
- –Broken fittings, such as a wardrobe or the air conditioning
”A traditional, well-maintained old hotel.” — guest, translated
Location
- +A lakeside setting right by the ferry pier
- +A short walk from the train station, restaurants and shops
- +Beautiful views over Lake Como
”Absolutely amazing location, overlooking Lake Como. Absolutely second to none.” — guest, translated
Noise levels
- +A quiet, peaceful hotel
- –Noise in some rooms, for example from waste collection or night-time works
”The hotel was very quiet and peaceful.” — guest, translated
Value for money
- –High prices that many feel the rooms and facilities do not justify
- –Extra charges for parking that guests felt were not made clear
- –Extra charges at breakfast, for example for an omelette
”The hotel was dated and in need of an extensive refurb. Overpriced.” — guest, translated
Pools, beach & aquapark are mentioned too rarely in the sample for an honest picture — we don't guess.
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Frequently asked questions
How far is Palace Hotel Lake Como from the airport?
Palace Hotel Lake Como is 34 km from Milan Malpensa Airport (MXP).
How far is Palace Hotel Lake Como from the centre of Lake Como?
Palace Hotel Lake Como is 24 km from the centre of Lake Como.
How do guests rate Palace Hotel Lake Como?
On Booking.com it scores 8.7/10 from 1,406 guest reviews.
How many stars does Palace Hotel Lake Como have?
Palace Hotel Lake Como is a 5-star hotel.
What amenities does Palace Hotel Lake Como offer?
Palace Hotel Lake Como offers private Parking, free Wifi, family rooms, restaurant, non-smoking rooms and fitness center.
Weather & sea temperature — Lake Como
Right now: 15°
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