In short: Tripplo’s analysis covers a sample of 65 guest reviews of InterContinental Amstel Amsterdam by IHG. Guests in the sample highlight Service & staff, Location and Food & restaurants. The most common complaints: Many find the hotel tired, with worn carpets, old furniture and faded wallpaper. Breakfast is à la carte only, with no buffet, and service can be slow.
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Set in a monumental building on the banks of the Amstel River, InterContinental Amstel has a restaurant with a riverside terrace. It features a health club including a heated indoor pool with iconic views over the river.
The tasteful rooms and (signature) suites at InterContinental Amstel offer panoramic views over the city and the river. They combine classic decorations with modern facilities such as flat-screen satellite TV.
The concierges will give guests a warm welcome from the antique reception desk. At the health club, guests can relax in the spa bath, steam bath and sauna facilities. For a workout, the on-site fitness centre offers cardio equipment, weights and personal trainers.
The Amstel Restaurant combines high quality with casual comfort, serving an international choice of food and drinks with a Dutch twist for lunch and dinner. On weekdays guests can enjoy a drink in the lounge, and at weekends afternoon tea is served there in two sittings. The Amstel Bar offers a contemporary setting for drinks. Each venue has a view of the Amstel River.
Royal Theatre Carré is a 5-minute walk away, while the Van Gogh Museum is at 1.9 km distance. Dam Square and the Royal Palace are a 10-minute tram ride away. Schiphol Airport is at 20 km and accessible in 25 minutes by taxi and 15 minutes by train.
Tripplo’s hotel summary
Tripplo’s analysis · Updated 21 October 2026 · How we review hotels
Guests who plan their days around the pool will find a perfect match at InterContinental Amstel Amsterdam by IHG. This grand dame hotel occupies a 19th-century palace on the banks of the Amstel. It features an indoor pool with eye-level Amstel River views and terraced waterfront dining, though some may find the traditional decor slightly dated.
Guests score it 8.7 out of 10 — the average across the 17 hotels we list in Amsterdam is 9.0.
- Situated on the banks of the Amstel River, the hotel offers a quieter, more scenic perspective of Amsterdam away from the crowded canal district while keeping key cultural sites accessible.
- The health club's heated indoor swimming pool is set at canal level, allowing guests to swim while watching passing boats glide by through large, historic windows.
- Located in the Eastern Canal District, the hotel is slightly removed from the immediate center. However, nearby tram lines and private water taxis make exploring the city straightforward.
- The classic, antique-filled interiors lean heavily into traditional luxury, which may not appeal to travellers who prefer minimalist or contemporary Dutch design aesthetics.
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Should you book it?
Book it if you want
- Swimmers who want a heated indoor pool looking out over the Amstel
- Travellers who want an 1867 grand hotel with suites full of antiques and Delft porcelain
- Couples who want afternoon tea by the river and Carré theatre a short walk away
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Prices at InterContinental Amstel Amsterdam by IHG
When we last checked (22 October 2026), a 2-night stay for two adults cost from €1,044 in total (€522 per night).
Across our last 30 daily price checks, the nightly rate has ranged from €423 to €1,005.
Prices sampled daily by Tripplo for a two-adult stay about a month ahead, in EUR. Your dates may differ — use the price check to see live availability.
What guests actually say
Tripplo’s analysis uses a sample of 65 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +A delicious à la carte breakfast with a view of the river
- +A highly rated restaurant on the water
- +Afternoon tea and coffee in the bar are a treat
- –Breakfast is à la carte only, with no buffet, and service can be slow
- –Some found the main restaurant disappointing, with patchy service
- –Afternoon tea is only served at weekends
”The breakfast was definitely delicious.” — guest, translated
Service & staff
- +Warm, professional staff who go above and beyond
- +A helpful concierge with restaurant bookings and tips on what to see
- +Reception does its best to arrange an early check-in
- –Long waits and slow check-in when reception is short-staffed
- –Billing mistakes and unexpected deposits
- –Some found the front desk or bar staff aloof
”Staff go above and beyond, always kind and friendly.” — guest, translated
Pools, beach & aquapark
- +A large, appealing pool with a hot tub
- +A relaxing spa area
- –The whirlpool jets do not always work properly
- –The pool was closed for works during one stay, with no warning beforehand
”The swimming pool was amazing.” — guest, translated
The rooms
- +Spacious rooms and bathrooms with high ceilings
- +Lovely views over the river and canals
- +Comfortable beds and fine linen
- –Dated fittings, such as old televisions with poor reception
- –Maintenance issues such as weak water pressure, no hot water or air conditioning that does not work
- –The simplest rooms are small, with a shower over the bath
”I loved the room and how spacious it was.” — guest, translated
Condition & cleanliness
- +Clean, quiet rooms to sleep and relax in
- –Many find the hotel tired, with worn carpets, old furniture and faded wallpaper
- –Cleaning can be inconsistent and not as spotless as you would hope
- –Signs of neglect such as mould in the shower or a leaking tap
”The cleanliness and general state of the hotel: it is tired and needs a major renovation.” — guest, translated
Location
- +Right on the Amstel, with lovely views of the water
- +Most of the city is within walking distance
- –A little out of the way for some, although the tram helps
”A stunningly beautiful hotel in a perfect location on one of the major canals.” — guest, translated
Value for money
- +Some feel it is worth it for a special occasion
- +Parking is cheaper than parking in the city
- –Many feel the hotel is overpriced for the standard of the rooms
- –High prices for minibar drinks and in the restaurant
”I thought it was slightly overpriced, but it was a nice experience.” — guest, translated
Noise levels are mentioned too rarely in the sample for an honest picture — we don't guess.
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Frequently asked questions
How far is InterContinental Amstel Amsterdam by IHG from Amsterdam Schiphol (AMS)?
InterContinental Amstel Amsterdam by IHG is approximately 10.8 km from Amsterdam Schiphol (AMS) in a straight line, calculated from map coordinates. This is not a road distance or transfer time; check the route and transport options before booking.
How do guests rate InterContinental Amstel Amsterdam by IHG?
InterContinental Amstel Amsterdam by IHG is rated 4.6 out of 5 on Google, based on 1,862 reviews. On Booking.com it scores 8.7/10 from 329 guest reviews.
How many stars does InterContinental Amstel Amsterdam by IHG have?
InterContinental Amstel Amsterdam by IHG is a 5-star hotel.
What amenities does InterContinental Amstel Amsterdam by IHG offer?
InterContinental Amstel Amsterdam by IHG offers indoor swimming pool, private Parking, free Wifi, spa and wellness center, airport shuttle and non-smoking rooms.
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