In short: Tripplo’s analysis covers a sample of 48 guest reviews of Hotel TwentySeven - Small Luxury Hotels of the World. Guests in the sample highlight Service & staff, Location and The rooms. The most common complaints: Breakfast is cooked to order rather than a buffet, which can take time. A very large deposit is held on your card, even if the room is prepaid, and guests only hear about it at check-in.
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Right in the heart of the city overlooking the Royal Palace, the National Monument on Dam Square and the Rokin, you will find Hotel TwentySeven. This high-end 5-star suite hotel offers sixteen individually designed suites along with a diverse range of personalized services and fine dining experiences.
All suites offer designated views and are individually designed with handmade materials and fabrics, such as oak wooden floors, silk- carpets and sofas. Each spacious suite features exclusive details, climate control and ambiance lighting, a coffee maker, a flat-screen smart TV, and is decorated with art pieces from the Cobra gallery. The modern and marble private bathrooms include a steam shower and bubble bath with ambiance lighting. In addition, all windows and doors are fully sound proofed and all suites offer a luxury minibar and temperature controlled wine cooler.
A 24-hours room service menu is also available for guests.
The bar of Hotel TwentySeven offers a probiotic cocktail menu, selected exclusively for Hotel TwentySeven by the hotel's own bartender. Complimentary high-speed WiFi access is available throughout the entire building.
The renowned Royal Palace, is within a 1-minute walk of the hotel and the nearest airport is Schiphol Airport, 11 km from Hotel TwentySeven.
Tripplo’s hotel summary
Tripplo’s analysis · Updated 21 October 2026 · How we review hotels
For an intimate boutique stay combining bespoke design and dramatic views, Hotel TwentySeven - Small Luxury Hotels of the World is an exceptional option. The hotel features sixteen custom suites and dedicated butler service, though guests may experience significant ambient noise from Dam Square.
Guests score it 9.5 out of 10 — the average across the 17 hotels we list in Amsterdam is 9.0.
- The hotel occupies a prominent position on Dam Square, offering guests direct and unobstructed views of the historic Royal Palace from their windows.
- With only sixteen suites, each space features bespoke design elements, handmade furniture, and opulent materials curated to create a distinct residential feel.
- Its central location on Dam Square means the surrounding area is often crowded and noisy. Triple-glazed windows block most sound, but light sleepers may still notice ambient street bustle.
- As an intimate suite-only property, the hotel lacks larger traditional amenities such as a dedicated spa or fitness center. However, in-room wellness treatments can easily be arranged.
Free PDF: what guests really say about Hotel TwentySeven - Small Luxury Hotels of the World
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- Pros and cons in every category guests mention
- The complaints that come up again and again
- Room guide and price analysis
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Should you book it?
Book it if you want
- Couples who want a suite looking straight onto the Royal Palace and Dam Square
- Design lovers who want Nepalese carpets, Pierre Frey wallpaper and art from the Cobra gallery
- Travellers who want butler service in an all-suite hotel of just sixteen suites
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Prices at Hotel TwentySeven - Small Luxury Hotels of the World
When we last checked (22 October 2026), a 2-night stay for two adults cost from €2,539 in total (€1,270 per night).
Across our last 30 daily price checks, the nightly rate has ranged from €878 to €1,639.
Prices sampled daily by Tripplo for a two-adult stay about a month ahead, in EUR. Your dates may differ — use the price check to see live availability.
What guests actually say
Tripplo’s analysis uses a sample of 48 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +A delicious breakfast served in a very attractive dining room
- +Breakfast that is beautifully presented
- –Breakfast is cooked to order rather than a buffet, which can take time
- –Some would like more variety on the breakfast and room service menus
- –One guest found the dishes at the hotel's fine-dining restaurant odd and overpriced
”Breakfast was delicious, and served in a very attractive dining room.” — guest, translated
Service & staff
- +Exceptionally warm, attentive staff who respond to every wish
- +A welcome drink from the doorman and a swift check-in
- +A butler on hand, and help with booking experiences and arrangements
- –Staff once entered a room unannounced, citing a leak
”The staff were incredibly kind, welcoming and supportive, an exceptionally cooperative team.” — guest, translated
The rooms
- +Elegant, high-tech rooms with every detail thought through
- +Suites with their own sauna, spa bath or steam shower
- +Spacious, quiet rooms with very comfortable beds
- –The computerised panel for the lighting and steam shower can be tricky to use
”The room is amazing, with a personal sauna and a spa bath.” — guest, translated
Condition & cleanliness
- +Very clean rooms and facilities
- +Comfortable, well-kept public areas
- –One guest found the interior dated
”Very friendly staff. The beds were very comfortable. The room was clean.” — guest, translated
Location
- +In the heart of Amsterdam on Dam Square, close to everything
- +Restaurants and shops within a few minutes' walk
- +Rooms with a view over Dam Square
- –A busy commercial block with a constant flow of crowds
- –No hotel car park, so you have to find parking yourself
”A luxury hotel in the heart of Amsterdam, excellent.” — guest, translated
Value for money
- –A very large deposit is held on your card, even if the room is prepaid, and guests only hear about it at check-in
- –Room service and breakfast are very expensive
- –An extra fee if you bring in food from outside
”Room service was very expensive, even just for a drink.” — guest, translated
Pools, beach & aquapark and noise levels are mentioned too rarely in the sample for an honest picture — we don't guess.
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Frequently asked questions
How far is Hotel TwentySeven - Small Luxury Hotels of the World from Amsterdam Schiphol (AMS)?
Hotel TwentySeven - Small Luxury Hotels of the World is approximately 10.9 km from Amsterdam Schiphol (AMS) in a straight line, calculated from map coordinates. This is not a road distance or transfer time; check the route and transport options before booking.
How do guests rate Hotel TwentySeven - Small Luxury Hotels of the World?
Hotel TwentySeven - Small Luxury Hotels of the World is rated 4.7 out of 5 on Google, based on 509 reviews. On Booking.com it scores 9.5/10 from 225 guest reviews.
How many stars does Hotel TwentySeven - Small Luxury Hotels of the World have?
Hotel TwentySeven - Small Luxury Hotels of the World is a 5-star hotel.
What amenities does Hotel TwentySeven - Small Luxury Hotels of the World offer?
Hotel TwentySeven - Small Luxury Hotels of the World offers free Wifi, restaurant, 24-hour front desk, elevator, heating and daily housekeeping.
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27 Dam, Amsterdam City Center, 1012 JS