In short: Tripplo’s analysis covers a sample of 63 guest reviews of Hotel Okura Amsterdam – The Leading Hotels of the World. Guests in the sample highlight The rooms, Service & staff and Location. The most common complaints: Several reports of rude or dismissive reception staff. Many find the hotel expensive for what you get.
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Hotel Okura Amsterdam brings together Eastern and Western influences. Rooted in the Japanese art of service, Omotenashi, the hotel offers quiet luxury in Amsterdam, about 15 minutes from Schiphol International Airport. It is a member of The Leading Hotels of the World and stands in De Pijp, in the Amsterdam Zuid district. The spacious rooms and suites look out over the Amsterdam skyline.
The views over Amsterdam can be enjoyed from the rooms, the Panorama Lounge, the Ciel Bleu Restaurant and the 23rd Bar skylounge. The rooms are spacious, and each has a separate bath, a rain shower and a large desk.
At the teppanyaki restaurant Sazanka, chefs prepare food on a griddle at the table. Restaurant Serre serves international dishes made with seasonal, fresh and local ingredients, and a European and Asian breakfast buffet is served in Le Camelia. The hotel also has extensive conference facilities.
The on-site Nagomi Spa is a calm retreat from the bustle of the city, with a swimming pool, jacuzzi, saunas, a fitness room and treatment rooms.
Tripplo’s hotel summary
Tripplo’s analysis · Updated 21 October 2026 · How we review hotels
Guests who plan their days around swimming and scenic vistas will find Hotel Okura Amsterdam – The Leading Hotels of the World an ideal fit. The property features an expansive subterranean spa with an indoor pool and traditional Omotenashi service, though it lies outside the historic city centre.
Guests score it 8.8 out of 10 — the average across the 17 hotels we list in Amsterdam is 9.0.
- The hotel hosts several restaurants, including the fine-dining restaurants Ciel Bleu and Yamazato, offering wide culinary variety under one roof.
- Guests experience a refined fusion of Japanese hospitality and European comfort, characterized by meticulous attention to detail and highly personalized service throughout their stay.
- Situated in the residential De Pijp neighborhood, the hotel is a short tram ride or taxi journey away from Amsterdam's central canal district and major museums.
- While onsite private parking offers convenience and security, the daily rates are quite high, which may surprise travelers planning to use a car frequently.
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Should you book it?
Book it if you want
- Couples who want a Panorama room looking out over Amsterdam's low skyline
- Food lovers who want teppanyaki, Japanese kaiseki and a 23rd-floor restaurant in one hotel
- Travellers who want to end a city day in the Japanese-inspired Nagomi Spa and its indoor pool
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Prices at Hotel Okura Amsterdam – The Leading Hotels of the World
When we last checked (22 October 2026), a 2-night stay for two adults cost from €846 in total (€423 per night).
Across our last 30 daily price checks, the nightly rate has ranged from €343 to €1,040.
Prices sampled daily by Tripplo for a two-adult stay about a month ahead, in EUR. Your dates may differ — use the price check to see live availability.
What guests actually say
Tripplo’s analysis uses a sample of 63 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +Excellent restaurants, with the Japanese teppanyaki restaurant singled out
- +A delicious breakfast with a Japanese touch
- +A lounge open all day for coffee, drinks and snacks
- –Breakfast is expensive, and some found the choice limited
- –A mediocre dinner in one restaurant and cold dishes at breakfast
- –No quick place to grab a snack
”Staff at all the restaurants were exceptional, and the Japanese teppanyaki restaurant was so good.” — guest, translated
Service & staff
- +Warm Japanese hospitality, with staff who go the extra mile
- +Restaurant teams who find tables and solutions
- +Thoughtful touches such as birthday surprises, upgrades and early check-in
- –Several reports of rude or dismissive reception staff
- –Billing errors and unexpected charges at check-out
- –Slow room service and inattentive bar staff
”Japanese hospitality is on another level, and the service is outstanding.” — guest, translated
Pools, beach & aquapark
- +A pleasant pool with several saunas
- +A well-equipped gym and spa
- –The wellness area can be too full to get in
- –Children in the spa and hot tub spoil the calm
”The pool and fitness area were perfect too.” — guest, translated
The rooms
- +Spacious, comfortable rooms with great beds and a pillow menu
- +Renovated rooms with smart technology and city or canal views
- +Great showers and modern amenities
- –Some rooms are small, poorly ventilated or dated
- –Weak water pressure and plumbing problems in some rooms
- –Promised room features were sometimes missing
”Our room had recently been renovated, so it was very modern, and the view over the city was spectacular.” — guest, translated
Condition & cleanliness
- +Very clean rooms and public areas
- +Recently renovated, well-maintained rooms
- –Parts of the hotel feel dated, with worn carpets
- –Broken lifts, water outages and rooms not properly cleaned for some guests
”A great hotel, very clean and comfortable.” — guest, translated
Location
- +Close to the canals and the cafés and shops of De Pijp
- +Good tram and metro links, and many guests walk into the centre
- +Spectacular city views from the upper floors
- –A little far from the main sights, in a residential area
”A bit far from the city centre, but still within walking distance of the metro.” — guest, translated
Noise levels
- +Quiet rooms and a calm atmosphere
- –Thin walls let in noise from neighbours and the corridor
- –Noise from maintenance work
”You can hear everything from your neighbours and from the corridor just outside your door.” — guest, translated
Value for money
- –Many find the hotel expensive for what you get
- –Breakfast and parking are particularly pricey
- –Extra charges, such as for bike hire, add up
”Value for money is terrible.” — guest, translated
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Frequently asked questions
How far is Hotel Okura Amsterdam – The Leading Hotels of the World from Amsterdam Schiphol (AMS)?
Hotel Okura Amsterdam – The Leading Hotels of the World is approximately 9.5 km from Amsterdam Schiphol (AMS) in a straight line, calculated from map coordinates. This is not a road distance or transfer time; check the route and transport options before booking.
How do guests rate Hotel Okura Amsterdam – The Leading Hotels of the World?
Hotel Okura Amsterdam – The Leading Hotels of the World is rated 4.6 out of 5 on Google, based on 3,851 reviews. On Booking.com it scores 8.8/10 from 1,058 guest reviews.
How many stars does Hotel Okura Amsterdam – The Leading Hotels of the World have?
Hotel Okura Amsterdam – The Leading Hotels of the World is a 5-star hotel.
What amenities does Hotel Okura Amsterdam – The Leading Hotels of the World offer?
Hotel Okura Amsterdam – The Leading Hotels of the World offers free Wifi, indoor swimming pool, private parking, 5 restaurants, spa and wellness center and shuttle service.
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Ferdinand Bolstraat 333, 1072 LH Amsterdam