Filion Suites Resort & Spa

“My friend and I had a lovely stay at this hotel. Our room was comfortable and even included an olive tree on our private balcony. We loved how many pools there were and how there were always plenty of sun loungers available. In terms of food/drink, highlights included the fresh orange machine and desserts. We also appreciated the gesture of some food and drinks being left for us when we arrived late and found it really helpful that plastic boxes were available at meal times in case you wanted to take something away. What we did not love was that there was limited cleaning when food was cooked to order (e.g. omelettes) or in the scoop your own ice cream cart. It also was disappointing that there was no food or drinks available as part of the all inclusive at the private beach that was included as part of the hotel via a shuttle. It is a great place to relax, with many pools, a gym, a tennis court and other amenities. We did find that there was limited daytime entertainment that was organised (only thing we found was a cooking lesson that involved someone putting tzatziki on a wrap for us more than a real lesson), and entertainment in general did not tend to be advertised (like evening shows). Internet could be patchy at times too. A great plus was that we were allowed to use the facilities until we left for the airport much later that day. Overall, had a positive experience and would recommend. We probably would not give the hotel five stars but did find it great value.”

“rooms were spacious and had both a shower and a bath however the aircon was bad and barely worked (old model?) workers lacked language barrier understanding which in other 4/5 star hotels even 3 star hotels had better understanding. food was decent but there wasn’t many options and breakfast was the same thing everyday entertainment is very limited, pretty much only live music and one magic show a week- there was also a dance show one night but regardless not much to keep people entertained at night. since it’s not walkable distance to the beach they offer a free shuttle however the drivers are mainly most drive too quick/ without thinking (one got into a minor car crash luckily i got into the one after that one and the people in there had to walk to the hotel- ten mins) and they also look on their phones while driving in these intricate roads + leave you in the van for upto 15 mins in the heat while they go do something, one also stopped at a place to run his own errend leaving us in the shuttle for about 10 minutes in the heat. people put kids on laps which is dangerous too and fight over space in the shuttle and one even tried pushing us and sat in the middle to let her family of 7 in and nobody else. they come back if they see more people waiting and not everything is full, it would’ve been best to let more families go back and wait for the last shuttle to get your whole family the hotels build is overall nice but they don’t have a generator! electricity went down twice on my visit and first one was for max half an hour so we had to walk up stairs to go to the restaurant and the day after it was down for more than two hours, again had to walk up stairs. the pools are nice and seem clean however lots of bugs do get in and die in it and they float there for hours on end again only good if you wanna remain in the hotel i’d say and don’t want to go to the beach as it’s such a hastle however there are shops nearby the beach where they drop you off (two opposite) and if you ask to be dropped off a bit earlier there’s quite a few (around 6) the hotel has a beautiful view of mountains and it’s good for relaxing as it’s really quiet and no workers interrupt you also we paid for a mountain room however where given a room that was not part of the main building and had to walk up stairs. it was covered with a massive bush and only a little bit of mountains were visible. it was near the tennis court and people go there early which made us wake up a few times also another main problem is the wifi was horrible!!! barely worked in the room or near the pool. works a bit in reception/near bar/ restaurant. but it was all very weak connections”

“All together Great value for money! Couple of things that can be better: The coffe is horrible in breakfast and also the ice coffee in the bar. No Electricity from time to time, please put emergency light, this candle is chocking us! Buy generators for the pools and dining room, we understand it's not your fault that there is no electricity but we did paid for breakfast.... Stairs in the pool would be great not just ladders, there are stairs only in the new bottom pool. All together great views! Great pools! Great beach!”

“⭐️⭐️⭐️⭐️⭐️ Amazing hotel with incredible views and fantastic staff! We had such a great stay here. One of the first things you notice is the incredible views of the mountains and the sunsets, absolutely beautiful and something we never got bored of. The staff throughout the whole hotel were fantastic, especially the bar staff who were always friendly, welcoming and made the experience even better. The reception team were also brilliant and always did everything they could to help and make sure guests were happy. The food was awesome with so much variety every day. Some of my favourites were the rabbit, beef and lamb dishes. Breakfast was also great, especially the fresh omelettes and pancakes. The entertainment was really enjoyable. One night in particular stood out with George Rasoulis performing Popular Rock Acoustic. It was such a professional, excellent show and a real highlight of the holiday. Our room was always clean and well looked after. The cleaner came every day, tidied everything, topped up the water and replaced toiletries whenever needed. There’s also a small shop on site which is extremely convenient. It has pretty much everything you need including cold drinks, cigarettes, clothes, towels, snacks, sun cream and plenty more. The prices were also very reasonable and didn’t feel like typical expensive hotel prices. The free shuttle service to Bali Beach was great. They usually had around three shuttles available for each time slot, so getting down to the beach was easy. A couple of times we took a taxi to Baboo Beach Club which became our favourite spot to eat, drink and swim. The pools around the hotel were all lovely, refreshing and kept very clean. There were also plenty of sunbeds available which made relaxing easy. The hotel is built into the hillside so there are quite a few stairs and walking involved, but there is a lift from floors 1–5 which we used a lot and it really helped. Another thing that really impressed me was the WiFi. It was included, reached every part of the complex and was honestly the best internet connection I’ve ever had at a hotel. Overall we had an amazing stay. Beautiful location, great food, brilliant staff, clean rooms and everything you need for a relaxing holiday. Would definitely recommend! Such value for your money!”

“POSITIVE Clean room daily with fresh towels. Loved all the food. Fresh pancakes and omelettes made for you. Staff very helpful. Many choices of drinks for all inclusive. Entertainment was ok. Many pools to go in. Loads of loungers to relax on. Very accommodating with faults. ( Light bulb changed same day after reporting). No flies around the restaurant area. BIG BONUS FOR ME. Loved my stay. No problems with the wi-fi. NEGATIVE Need better shuttle service to the town. Customers rush to get in first. Maybe a employee to direct or a ticket system? Lots of steps to climb depending where your room is, to get to the bar or restaurant. Maybe more mini bars located for drinks in further out distances.”