In short: Tripplo’s analysis covers a sample of 65 guest reviews of Andaz Amsterdam, Prinsengracht, By Hyatt. Guests in the sample highlight Location, Service & staff and The rooms. The most common complaints: Rooms not ready on arrival and long waits at check-in. The open-plan bathroom, with the sink and shower in the room, gives little privacy.
Free PDF: the Tripplo report on Andaz Amsterdam, Prinsengracht, By Hyatt Free · instant download
Set in Amsterdam’s former public library in the heart the canal belt, lifestyle hotel Andaz Amsterdam Prinsengracht, by Hyatt offers elegant design rooms with free WiFi. The Jordaan area and Museumplein are within a 15-minute walk and Negen Straatjes is just 120 metres away.
The hotel's interior is designed by famous Dutch designer Marcel Wanders and the rooms and suites feature views over Amsterdam’s canals, the hotel’s landscape garden or the interior lobby. All rooms feature a seating area with flat-screen TV, a minibar with complimentary drinks and snacks and coffee/tea making facilities. The rooms feature an open bathroom concept, with closed shower and toilet, but an open vanity table. Bathrobes and free toiletries are provided.
The on-site Prins & Aap serves all-day dining, from coffee to cocktails, in an eclectic Dutch design. Cocktails take centre stage here, and the food has an international focus with a creative Dutch twist. All ingredients are sourced locally and are seasonal.
Andaz Amsterdam Prinsengracht has a Spa & Fitness centre where guests can enjoy a massage and make use of the 24-hour gym. Other facilities of the hotel include bike rental, boat tours, valet parking and a babysitting service and event spaces.
The Rijksmuseum, Moco Museum and the Anne Frank House are all within 15-minute walk from the hotel. The Vondelpark is a 10-minute walk away. The Leidseplein, known for its many bars and clubs, is 400 metres from the hotel.
Tripplo’s hotel summary
Tripplo’s analysis · Updated 20 October 2026 · How we review hotels
Those looking for whimsical style and dedicated wellness spaces in a single location should book Andaz Amsterdam, Prinsengracht, By Hyatt. Occupying a former library, the hotel showcases bold Marcel Wanders interiors, though this design might not suit traditionalists.
Guests score it 8.9 out of 10 — the average across the 17 hotels we list in Amsterdam is 9.0.
- The hotel breathes new life into Amsterdam's former public library, incorporating literary motifs and local history into its structure. Guests can explore subtle nods to Dutch heritage throughout the public spaces.
- Situated on the Prinsengracht canal, the property puts guests within walking distance of the Nine Streets shopping district and major museums. It offers an authentic sense of neighborhood living.
- Driving and parking in Amsterdam's historic center is notoriously difficult, and the hotel's secure valet services come with a premium price tag. Utilizing the city's efficient public transit or park-and-ride options is a practical alternative.
- The vibrant, avant-garde interiors by Marcel Wanders feature unconventional artwork and open-plan bathroom concepts in some rooms. Travelers seeking classic, understated luxury might find the aesthetic slightly overwhelming.
Free PDF: what guests really say about Andaz Amsterdam, Prinsengracht, By Hyatt
The Tripplo Report gathers the whole analysis in one PDF, ready in seconds.
- Pros and cons in every category guests mention
- The complaints that come up again and again
- Room guide and price analysis
- Alternatives worth comparing
Free · instant download
Should you book it?
Book it if you want
- Design lovers drawn to Marcel Wanders' interiors
- Travellers wanting the Nine Streets and canals on foot
- Guests who want a spa and 24-hour gym in the city centre
No fees from Tripplo – you book directly with our partner
Prices at Andaz Amsterdam, Prinsengracht, By Hyatt
When we last checked (22 October 2026), a 2-night stay for two adults cost from €740 in total (€370 per night).
Across our last 30 daily price checks, the nightly rate has ranged from €302 to €790.
Prices sampled daily by Tripplo for a two-adult stay about a month ahead, in EUR. Your dates may differ — use the price check to see live availability.
What guests actually say
Tripplo’s analysis uses a sample of 65 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +An excellent breakfast in the hotel restaurant
- +Delicious room service with generous portions
- +A good choice of food at the bar, and a fun tasting there in the evening
- –Slow breakfast service, with some guests waiting so long they gave up
- –Room service that arrived cold
- –Some find the restaurant and bar food below what they expected
”Breakfast and room service were delicious, with generous portions.” — guest, translated
Service & staff
- +Friendly, helpful staff who make guests feel very welcome
- +Help with personal touches such as flowers for a birthday
- +Good restaurant tips and help arranging taxis
- –Rooms not ready on arrival and long waits at check-in
- –Slow or indifferent service at breakfast and in the bar
- –Requests forgotten, from extra amenities to a booked taxi
”The staff are super nice and helpful. We felt very welcome and they took very good care of us.” — guest, translated
The rooms
- +Spacious, stylish rooms with a strong design signature
- +Very comfortable beds with luxurious duvets and pillows
- +Lovely canal views from many rooms
- –The open-plan bathroom, with the sink and shower in the room, gives little privacy
- –Some rooms are small, cold or dark
- –Faults such as lights that switched on and off and heating that did not work
”The bed was extremely comfortable, and the duvet and pillows truly felt luxurious.” — guest, translated
Condition & cleanliness
- +Clean rooms, tidied daily with fresh linen
- –Worn pillows, duvets and bathrobes
- –Rooms not cleaned on some days, even on request
- –Unpleasant smells in some rooms
”Very worn, outdated and dirty. The pillows urgently need replacing.” — guest, translated
Location
- +A canal-side spot within walking distance of shops, sights and trams
- +Central yet away from the busiest crowds
- +Ideal for exploring Amsterdam on foot
”The location is great for exploring Amsterdam on foot.” — guest, translated
Noise levels
- +A quiet hotel despite the central location
- –Loud music from events below the windows during a city festival
- –Construction noise inside the hotel from early morning
”I didn't expect a DJ playing very loud music right below my bedroom window every single night.” — guest, translated
Value for money
- –Many find the room rates too high for what they get
- –Extras such as breakfast and parking are very expensive
”Massively overpriced, and the room was very average.” — guest, translated
Pools, beach & aquapark are mentioned too rarely in the sample for an honest picture — we don't guess.
No fees from Tripplo – you book directly with our partner
Frequently asked questions
How far is Andaz Amsterdam, Prinsengracht, By Hyatt from Amsterdam Schiphol (AMS)?
Andaz Amsterdam, Prinsengracht, By Hyatt is approximately 10.1 km from Amsterdam Schiphol (AMS) in a straight line, calculated from map coordinates. This is not a road distance or transfer time; check the route and transport options before booking.
How do guests rate Andaz Amsterdam, Prinsengracht, By Hyatt?
Andaz Amsterdam, Prinsengracht, By Hyatt is rated 4.7 out of 5 on Google, based on 1,612 reviews. On Booking.com it scores 8.9/10 from 666 guest reviews.
How many stars does Andaz Amsterdam, Prinsengracht, By Hyatt have?
Andaz Amsterdam, Prinsengracht, By Hyatt is a 5-star hotel.
What amenities does Andaz Amsterdam, Prinsengracht, By Hyatt offer?
Andaz Amsterdam, Prinsengracht, By Hyatt offers free Wifi, spa and wellness center, fitness center, restaurant, room service and valet parking.
Weather & sea temperature — Amsterdam
Right now: 9°
Reading about Amsterdam
Check prices
2 nights
Pick dates to see live prices
Prices for your dates
No fees from Tripplo – you book directly with our partner
We may earn a commission if you book through this link – at no extra cost to you, and it never affects our rankings.
Loading map...
Prinsengracht 587, Amsterdam City Center, 1067 HT Amsterdam